Merran Gurney Toerien

Search results

• 2025

  How students get help: Institutional identities as a resource for recruitment

  Neyra, R., Kendrick, K. H. & Toerien, M. G., 1 Aug 2025, In: Journal of Pragmatics. 245, p. 50-64 15 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2023

  When neurologists solicit patients’ treatment preferences: The relevance of talk as action for understanding why shared decision-making is so limited in practice

  Toerien, M. G., 21 Dec 2023, Medical and Healthcare Interactions: Members' Competence and Socialization. Keel, S. (ed.). Oxon: Routledge Taylor & Francis Group, p. 24-46 23 p. (Directions in Ethnomethodology and Conversation Analysis).

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

  Open Access

  File
• 2022

  Is Solicitation of Problem Presentations Always Normative? How Chinese Patients Get to Present Their Reasons for Medical Visits

  Yang, Z., Jackson, C. & Toerien, M. G., 22 Jul 2022, (E-pub ahead of print) In: Health Communication. 11 p.

  Research output: Contribution to journal › Article › peer-review
• 2021

  When do patients exercise their right to refuse treatment? A conversation analytic study of decision-making trajectories in UK neurology outpatient consultations

  Toerien, M. G., 1 Dec 2021, In: Social Science & Medicine. 290, 22 p., 114278.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2020

  The normativity of medical tests: Test ordering as a routine activity in ‘new problem’ consultations in secondary care

  Toerien, M. G., Jackson, C. & Reuber, M., 2020, In: Research on Language and Social Interaction. 53, 4, p. 405-424

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2018

  Closing the Deal: A Cross-Cultural Comparison of Treatment Resistance

  Bergen, C., Stivers, T., Barnes, R. K., Heritage, J., McCabe, R., Thompson, L. & Toerien, M., 2 Nov 2018, In: Health Communication. 33, 11, p. 1377-1388 12 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Deferring the decision point: Treatment assertions in neurology outpatient consultations

  Toerien, M. G., 2 Nov 2018, In: Health Communication. 33, 11, p. 1355-1365 11 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Evaluating nuanced practices for initiating decision-making in neurology clinics: a mixed-methods study.

  Reuber, M., Chappell, P. J., Jackson, C. & Toerien, M. G., 1 Sept 2018, In: Health Services and Delivery Research. 6, 34, 176 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Following the patient’s orders? Recommending vs. offering choice in neurology outpatient consultations

  Chappell, P. J., Toerien, M. G., Jackson, C. & Reuber, M., May 2018, In: Social science and medicine. 205, p. 8-16 9 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Generating the perception of choice: The remarkable malleability of option-listing

  Toerien, M. G., Reuber, M., Shaw, R. & Duncan, R., 9 Sept 2018, In: Sociology of Health and Illness. 40, 7, p. 1250-1267 18 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Seeing silenced agendas in medical interaction: A conversation analytic case study

  Toerien, M. G. & Jackson, C., 20 Jul 2018, (Accepted/In press) Qualitative studies of silence : The unsaid as social action. Murray, A. J. & Durrheim, K. (eds.). Cambridge University Press

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Treatment recommendations as actions

  Stivers, T., Heritage, J., Barnes, R., McCabe, R., Thompson, L. & Toerien, M. G., 2018, In: Health Communication. 33, 11, p. 1335-1344 10 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2017

  Articulating reproductive justice through reparative justice: case studies of abortion in Great Britain and South Africa

  Beynon-Jones, S. M., Toerien, M. G. & Macleod, C. I., 2017, In: Culture, Health & Sexuality. 19, 5, p. 601-615 15 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• The Interactional bind of 'just [do X]'

  Holmes, E. J. B., Toerien, M. G. & Jackson, C., 10 Nov 2017, In: Research on Language and Social Interaction. 50, 4, p. 419-434 16 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2016

  Learning from Experience

  Penfold-Mounce, R. A., Millington, G. R. & Toerien, M. G., 2016, Forum.

  Research output: Contribution to specialist publication › Featured article

• 2015

  Delivering patient choice in clinical practice: A conversation analytic study of communication practices used in neurology clinics to involve patients in decision-making

  Reuber, M., Toerien, M. G., Shaw, R. & Duncan, R., Mar 2015, National Institute for Health Research: Health Services and Delivery Research. 169 p. (Health Services and Delivery Research; vol. 3, no. 7)

  Research output: Book/Report › Commissioned report

• Do patients want choice? An observational study of neurology consultations

  Wiseman, H., Chappell, P., Toerien, M., Shaw, R., Duncan, R. & Reuber, M., 24 Sept 2015, (Accepted/In press) In: Patient Education and Counseling.

  Research output: Contribution to journal › Article › peer-review

• Understanding interactions between social security claimants and frontline employment advisers – public and private provision in the UK

  Toerien, M. G., Sainsbury, R. D., Drew, P. & Irvine, A. L., 4 Apr 2015, In: Social Work & Society. 13, 1, 21 p., 423.

  Research output: Contribution to journal › Article › peer-review
• 2014

  Personal Adviser Interviews With Benefits Claimants in UK Jobcentres

  Drew, P., Toerien, M. G., Irvine, A. L. & Sainsbury, R. D., 2014, In: Research on Language and Social Interaction. 47, 3

  Research output: Contribution to journal › Article › peer-review

• 2013

  Conversations and Conversation Analysis

  Toerien, M. G., 30 Dec 2013, (Accepted/In press) The SAGE Handbook of Analyzing Qualitative Data. Flick, U. (ed.). SAGE

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• Initiating decision-making in neurology consultations: 'recommending' versus 'option-listing' and the implications for medical authority

  Toerien, M. G., Shaw, R. & Reuber, M., Jul 2013, In: Sociology of health & illness. 35, 6, p. 873-890 18 p.

  Research output: Contribution to journal › Article › peer-review

• Putting personalisation into practice: work-focused interviews in Jobcentre Plus

  Toerien, M. G., Sainsbury, R. D., Drew, P. & Irvine, A. L., 2013, In: Journal of Social Policy. 42, 2, p. 309-327 19 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2012

  Referring to persons without using a full form reference: Locally initial indexicals in action

  Kitzinger, C., Shaw, R. & Toerien, M. G., Apr 2012, In: Research on Language and Social Interaction. 45, 2, p. 116-136 21 p.

  Research output: Contribution to journal › Article › peer-review
• 2011

  Offering patients choices: A pilot study of interactions in the seizure clinic

  Toerien, M., Shaw, R., Duncan, R. & Reuber, M., Feb 2011, In: Epilepsy & behavior. 20, 2, p. 312-320 9 p.

  Research output: Contribution to journal › Article › peer-review

• Should mandatory jobseeker interviews be personalised? The politics of using conversation analysis to make effective practice recommendations

  Toerien, M. G., Irvine, A. L., Drew, P. & Sainsbury, R. D., 2011, Applied Conversation Analysis: Intervention and Change in Institutional Talk. Palgrave

  Research output: Chapter in Book/Report/Conference proceeding › Chapter
• 2010

  An exploratory comparison of the interactions between advisers and younger and older clients during Work Focused Interviews

  Irvine, A., Sainsbury, R., Drew, P. & Toerien, M., 2010, 4 p. London : Department for Work and Pensions.

  Research output: Other contribution

  File

• An Exploratory Comparison of the Interactions Between Advisers and Younger and Older Clients during Work Focused Interviews

  Irvine, A., Sainsbury, R., Drew, P. & Toerien, M., 2010, Norwich: HMSO. 130 p. (Department for Work and Pensions Research Report)

  Research output: Book/Report › Commissioned report

  File

• A Study of Language and Communication Between Advisers and Claimants in Work Focused Interviews

  Drew, P., Toerien, M., Irvine, A. & Sainsbury, R., 2010, Norwich: HMSO. 244 p. (Department for Work and Pensions Research Report)

  Research output: Book/Report › Commissioned report

  File
• 2009

  A review of reporting of participant recruitment and retention in RCTs in six major journals

  Toerien, M., Brookes, S. T., Metcalfe, C., de Salis, I., Tomlin, Z., Peters, T. J., Sterne, J. & Donovan, J. L., 10 Jul 2009, In: Trials. 10, p. - 12 p., 52.

  Research output: Contribution to journal › Article › peer-review

• Shave or be damned?

  Toerien, M. G., 2009, Trunk Volume one: Hair. Boccalatte, S. & Jones, M. (eds.). Boccalatte, p. 173-6

  Research output: Chapter in Book/Report/Conference proceeding › Chapter

• 2008

  Qualitative research to improve RCT recruitment: Issues arising in establishing research collaborations

  de Salis, I., Tomlin, Z., Toerien, M. & Donovan, J., Sept 2008, In: Contemporary Clinical Trials. 29, 5, p. 663-670 8 p.

  Research output: Contribution to journal › Article › peer-review

• Using qualitative research methods to improve recruitment to randomized controlled trials: the Quartet study

  de Salis, I., Tomlin, Z., Toerien, M. & Donovan, J., Oct 2008, In: Journal of Health Services Research & Policy. 13, SUPPL. 3, p. 92-96 5 p.

  Research output: Contribution to journal › Article › peer-review
• 2007

  A review identifies and classifies reasons for ordering diagnostic tests

  Whiting, P., Toerien, M., de Salis, I., Sterne, J. A. C., Dieppe, P., Egger, M. & Fahey, T., 2007, In: Journal of Clinical Epidemiology. 60, 10, p. 981-989 9 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

• Emotional labour in action: navigating multiple involvement in the beauty salon

  Toerien, M. & Kitzinger, C., Aug 2007, In: Sociology: A Journal of the British Sociological Association. 41, 4, p. 645-662 17 p.

  Research output: Contribution to journal › Article › peer-review

• Emotional labour in action: Navigating multiple involvements in the beauty salon

  Toerien, M. & Kitzinger, C., Aug 2007, In: Sociology. 41, 4, p. 645-662 18 p.

  Research output: Contribution to journal › Article › peer-review

• Emotional labour in the beauty salon: Turn design of task-directed talk

  Toerien, M. & Kitzinger, C., May 2007, In: Feminism and Psychology. 17, 2, p. 162-172 11 p.

  Research output: Contribution to journal › Article › peer-review
• 2005

  Body hair removal: The ‘mundane’ production of normative femininity

  Toerien, M., Wilkinson, S. & Choi, P. Y. L., 2005, In: Sex roles. 52, 5, p. 399-406 8 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File
• 2004

  Exploring the depilation norm: a qualitative questionnaire study of women's body hair removal

  Toerien, M. & Wilkinson, S., 2004, In: Qualitative Research in Psychology . 1, 1, p. 69-92 24 p.

  Research output: Contribution to journal › Article › peer-review

• 2003

  Gender and body hair: Constructing the feminine woman

  Toerien, M. & Wilkinson, S., 2003, In: Women's Studies International Forum. 26, 4, p. 333-344

  Research output: Contribution to journal › Article › peer-review

• In Knots: Dilemmas of a Feminist Couple Contemplating Marriage

  Toerien, M. & Willliams, A., 2003, In: Feminism and Psychology. 13, 4, p. 432-436 5 p.

  Research output: Contribution to journal › Article › peer-review

• 2001

  Power through Knowledge: Ignorance and the ‘Real Man’

  Toerien, M. & Durrheim, K., 2001, In: Feminism and Psychology. 11, 1, p. 35 1 p.

  Research output: Contribution to journal › Article › peer-review