Research output per year
Research output per year
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Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb
Lee, C. K. H., Tse, Y. K., Zhang, M. & Ma, J., 30 Jul 2019, In: Information Technology and People. 17 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile -
An investigation into customer perception and behaviour through social media research – an empirical study of the United Airline overbooking crisis
Ma, J., Tse, Y. K., Wang, X. & Zhang, M., Jul 2019, In: Transportation Research Part E: Logistics and Transportation Review. 127, p. 192-205Research output: Contribution to journal › Article › peer-review
Open AccessFile -
An investigation of social media data during a product recall scandal
Tse, Y. K., Loh, H. L., Ding, J. & Zhang, M., 26 Mar 2018, (E-pub ahead of print) In: Enterprise Information Systems.Research output: Contribution to journal › Article › peer-review
Open AccessFile