Nicola Burgess

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2023

Partnership for Improvement: How a leadership compact fostered relational change between five hospital chief executives and their regulator.
Burgess, N., 2023, Shaping High Quality, Affordable and Equitable Healthcare. Burgess, N. & Currie, G. (eds.). Palgrave Macmillan, p. 47-66
Research output: Chapter in Book/Report/Conference proceeding › Chapter
The role of quality improvement in sustaining healthcare during crisis.
Burgess, N., 2023, Shaping High Quality, Affordable and Equitable Healthcare. Burgess, N. & Currie, G. (eds.). Palgrave Macmillan, p. 233-250
Research output: Chapter in Book/Report/Conference proceeding › Chapter
2017

The knowledge brokering role of middle managers: The case of hybrid middle managers in a professionalized organization
Currie, G. & Burgess, N., 29 Dec 2017, Handbook of Middle Management Strategy Process Research. Edward Elgar Publishing Ltd., p. 425-447 23 p.
Research output: Chapter in Book/Report/Conference proceeding › Chapter
2015

Delivery not departments: A case study of a whole organisation approach to lean implementation across an english hospital
Burgess, N. J., Radnor, Z. J. & Furnival, J., 30 Jul 2015, Public Service Operations Management: A Research Handbook. Taylor and Francis Inc., p. 310-327 18 p.
Research output: Chapter in Book/Report/Conference proceeding › Chapter

Research output