By the same authors

Age, stereotypes and videoconferencing

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Author(s)

Department/unit(s)

Publication details

Title of host publicationHUMAN-COMPUTER INTERACTION - INTERACT'01
DatePublished - 2001
Pages602-608
Number of pages7
PublisherI O S PRESS
Place of PublicationAMSTERDAM
EditorsM Hirose
Original languageEnglish
ISBN (Print)1-58603-188-0

Abstract

The advent of readily available high bandwidth data links to the home makes domestic videoconferencing a practical possibility. Further, there is a rapidly growing population of older people, many of whom experience social isolation as a result of physical disability and bereavement and who could benefit from this technology. Two experiments are described in which an older person and a younger person get to know one another by chatting over a telecommunication link in either an audio-with-video condition or an audio-only condition. After the conversation they rate each other on scales designed to detect positive and negative stereotyping. In the audio-with-video condition, there was significantly less negative stereotyping in the ratings of the younger participants of the older participants. The pattern of results in Experiment 2 indicate that the ability of video to reduce stereotyping is a sender effect. That is, video makes it easier for the older person to communicate and this additional fluency reduces stereotyping.

    Research areas

  • older users, ageism, video-communication, stereotypes, ease of communication

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