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Assistive technology abandonment: research realities and potentials

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Title of host publicationProceedings of the 16th International Conference on Computers Helping People with Special Needs (ICCHP 2018). LNCS 10897.
DateAccepted/In press - 28 Feb 2018
DatePublished (current) - 11 Jul 2018
PublisherSpringer
Place of PublicationCham, Switzerland
Original languageEnglish

Abstract

Abandonment of assistive technologies (ATs) is a serious problem – rates of abandonment can be high, 78% has been reported for hearing aids. The paper argues for the importance of studying the abandonment of ATs by col-lecting real-time data about the use and non-use of ATs in the lived experi-ence of their users. In the AART-BC Project, we are studying the use and abandonment of mobility ATs including wheelchairs, walkers and prosthe-ses. We present two apps, ESMMobilityAT and ProbMobilityAT to facili-tate the collection of real-time data about mobility AT use and problems encountered with these ATs. ESMMobilityAT is based on the experience sampling method (ESM) and asks mobility AT users to answer a short ques-tionnaire about their AT use seven times a day. ProbMobilityAT allows mobility AT users to report problems with their AT when they occur. The apps have been successfully piloted on Android and IOS smartphones, alt-hough a number of problems with deployment have been highlighted. They will now be used in a field study with mobility AT uses and can be adapted for other AT domains.

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