TY - JOUR
T1 - Best practices, performance advantage and trade-offs
T2 - new insights from frontier analysis
AU - Sousa, Rui
AU - Camanho, Ana S.
AU - Silva, Maria Conceição
AU - da Silveira, Giovani J.C.
AU - Arabi, Behrouz
N1 - Publisher Copyright:
© 2023, The Author(s).
PY - 2023/12/2
Y1 - 2023/12/2
N2 - There are still important theoretical and empirical gaps in understanding the role of best practices (BPs), such as quality management, lean and new product development, in generating firm’s performance advantage and overcoming trade-offs across distinct performance dimensions. We examine these issues through the perspective of performance frontiers, integrating in novel ways the resource-based theory with the emergent practice-based view. Hypotheses on relationships between BPs, performance advantage, and trade-offs are developed and tested with stationary and longitudinal (recall) data from a global survey of manufacturing firms. We use data envelopment analysis, which overcomes limitations of mainstream methods based on central tendency. Our findings support the view that BPs may serve as a source of enduring competitive advantage, based on their ability to lead to a heterogeneous range of dominant and difficult-to-imitate competitive positions. The study provides new insights on contemporary debates about the role of BPs in generating performance advantage and how practitioners can sustain internal support and extract benefits from them.
AB - There are still important theoretical and empirical gaps in understanding the role of best practices (BPs), such as quality management, lean and new product development, in generating firm’s performance advantage and overcoming trade-offs across distinct performance dimensions. We examine these issues through the perspective of performance frontiers, integrating in novel ways the resource-based theory with the emergent practice-based view. Hypotheses on relationships between BPs, performance advantage, and trade-offs are developed and tested with stationary and longitudinal (recall) data from a global survey of manufacturing firms. We use data envelopment analysis, which overcomes limitations of mainstream methods based on central tendency. Our findings support the view that BPs may serve as a source of enduring competitive advantage, based on their ability to lead to a heterogeneous range of dominant and difficult-to-imitate competitive positions. The study provides new insights on contemporary debates about the role of BPs in generating performance advantage and how practitioners can sustain internal support and extract benefits from them.
KW - Best practices
KW - Data envelopment analysis
KW - Manufacturing strategy
KW - Performance frontiers
UR - http://www.scopus.com/inward/record.url?scp=85178490670&partnerID=8YFLogxK
U2 - 10.1007/s11123-023-00714-y
DO - 10.1007/s11123-023-00714-y
M3 - Article
AN - SCOPUS:85178490670
SN - 0895-562X
JO - Journal of Productivity Analysis
JF - Journal of Productivity Analysis
ER -