Collecting Pokémon or receiving rewards? How people functionalise badges in gamified online learning environments in the wild

Rob van Roy, Christoph Sebastian Deterding, Bieke Zaman

Research output: Contribution to journalArticlepeer-review

Abstract

Do game design elements like badges have one, fixed motivational effect or can they have several different? Self-Determination Theory suggests that people situationally appraise the functional significance or psychological meaning of a given stimulus, which can result in different motivational states, but there is little empirical work observing actual functionalisations of game design elements. We therefore conducted a qualitative in-the-wild diary and interview study with 81 university students who reported on their experiences with badges on two popular gamified online learning platforms, Khan Academy and Codecademy. Participants functionalised badges in nine distinct ways that only partially align with prior theory. Functionalisations shaped experience and motivation and prompted function-aligned behaviour. Badge design details fostered but did not determine different functionalisations, while no user or context characteristics were identified that reliably linked to particular functionalisations. We conclude that future research may need to conceptualise game design elements in a more differentiated way to capture what aspects support different motivational functions.
Original languageEnglish
Pages (from-to)62-80
Number of pages19
JournalInternational Journal of Human Computer Studies
Volume127
Early online date6 Sept 2018
DOIs
Publication statusPublished - 1 Jul 2019

Bibliographical note

© 2018 The Authors. Published by Elsevier Ltd.

Keywords

  • Badges
  • Functional significance
  • Functionalisation
  • Gamification
  • Motivation
  • Self-determination theory

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