From the same journal

From the same journal

Countering uncertainty ‒ high-commitment work systems, performance, burnout, and wellbeing in Malaysia

Research output: Contribution to journalArticle


  • Mastura Wahab
  • Ekrem Tatoglu
  • Alison J. Glaister
  • Mehmet Demirbag


Publication details

JournalInternational Journal of Human Resource Management
DateAccepted/In press - 24 Sep 2020
DateE-pub ahead of print (current) - 19 Oct 2020
Early online date19/10/20
Original languageEnglish


This study examines the effect of high-commitment work systems on firm performance, employee burnout and wellbeing, and the mediating role of organisation support and employee effort in Malaysia. Through a survey of 215 employees working in manufacturing firms, the results show that high-commitment work systems have a significant positive direct impact on firm performance and a significant negative effect on employee burnout, yet no significant positive effect on employee wellbeing. Organisation support partially mediates the effect of high-commitment work systems on burnout. Both employee effort and organisation support fully mediate the effect of high-commitment work systems on wellbeing. The paper contributes to an understanding of how high-commitment work systems increase performance and highlights the centrality of organisation support in the context of low-skill, highly intense production work.

Bibliographical note

© 2020 Informa UK Limited. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details.

Discover related content

Find related publications, people, projects, datasets and more using interactive charts.

View graph of relations