By the same authors

Data Envelopment Analysis and the Quality Frontier for Public Services

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Publication details

Title of host publicationRecent Developments in Data Envelopment Analysis and Its Applications
DatePublished - Nov 2014
Pages99-104
Number of pages6
PublisherInternational Conference on Data Envelopment Analysis
EditorsAli Emrouznejad, Rajiv Banker, Susila M. Doraisamy, Behrouz Arabi
Original languageEnglish
ISBN (Electronic)978 1 85449 487 0

Abstract

The paper examines the challenges posed to the application of the widely-used frontier performance analysis technique of Data Envelopment Analysis by the inclusion of quality variables in the output vector for public services.

    Research areas

  • Date Envelopment Analysis, Public Services, Quality

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