Delivery not departments: A case study of a whole organisation approach to lean implementation across an english hospital

Nicola Jane Burgess*, Zoe J. Radnor, Joy Furnival

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish
Title of host publicationPublic Service Operations Management
Subtitle of host publicationA Research Handbook
PublisherTaylor and Francis Inc.
Pages310-327
Number of pages18
ISBN (Electronic)9781317602941
ISBN (Print)9781138813694
Publication statusPublished - 30 Jul 2015

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