Designing an interactive open-domain question answering system

S. Quarteroni, S. Manandhar

Research output: Contribution to journalArticlepeer-review

Abstract

Interactive question answering (QA), where a dialogue interface enables follow-up and clarification questions, is a recent although long-advocated field of research. We report on the design and implementation of YourQA, our open-domain, interactive QA system. YourQA relies on a Web search engine to obtain answers to both fact-based and complex questions, such as descriptions and definitions. We describe the dialogue moves and management model making YourQA interactive, and discuss the architecture, implementation and evaluation of its chat-based dialogue interface. Our Wizard-of-Oz study and final evaluation results show how the designed architecture can effectively achieve open-domain, interactive QA.
Original languageEnglish
Pages (from-to)73-95
Number of pages23
JournalNatural language engineering
Volume15
Issue number1
Early online date28 Oct 2008
DOIs
Publication statusPublished - Jan 2009

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