Designing Digital Spaces to Support Knowledge Exchange

Deborah Maxwell, Colin Gray

Research output: Contribution to conferencePaperpeer-review


This paper presents two online studies designed to support the building of connections between a group of individuals prior to meeting face-to-face at an intensive residential workshop. The studies were conducted using off-the-shelf tools to create gated online spaces that were incrementally populated with facilitated activities designed to scaffold participant dialogue and interactions. Data gathered during the workshop and at follow-up interviews explored participants’ interactions, motivations for their level of involvement, and their perceived value of the online study. Findings indicate that a) domain based activities are most useful for driving engagement and b) bespoke platforms may be more appropriate than existing platforms. Whilst challenges remain in generating and maintaining engagement, participants who actively took part in the study found it valuable on both an individual basis and in supporting the development of group tacit knowledge.
Original languageEnglish
Publication statusPublished - 2014
EventFifth Annual Digital Economy All Hands Meeting (DE2014) - London, United Kingdom
Duration: 3 Dec 20145 Dec 2014


ConferenceFifth Annual Digital Economy All Hands Meeting (DE2014)
Country/TerritoryUnited Kingdom


  • Knowledge exchange
  • collaboration
  • e-learning
  • Communities of Practice
  • group tacit knowledge

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