By the same authors

Early process evaluation of new claims for Personal Independence Payment

Research output: Book/ReportCommissioned report



Publication details

DatePublished - 2014
Number of pages112
PublisherDepartment for Work and Pensions
Place of PublicationLondon
Original languageEnglish
ISBN (Print)978-1-909532-21-8

Publication series

NameDepartment for Work and Pensions Research Report


Personal Independence Payment (PIP) is a new benefit, replacing Disability Living Allowance (DLA) for eligible working age people nationally from June 2013. Similarly to DLA, PIP is a non means-tested benefit intended to contribute to meeting the extra costs of disability. This study was commissioned by the Department for Work and Pensions (DWP) as an early process evaluation of PIP for new claimants. Its main aims were to understand what was working well and what was not working well in the claiming process for PIP and to identify potential areas for improving delivery.

    Research areas

  • social security, benefits, Personal Independence Payment, PIP, Disability Living Allowance, DLA, disability, disability benefits, working age, employment, benefit claimants, evaluation


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