Expanding the guidelines for electronic communication with patients: application to a specific tool

S L Prady; D Norris; J E Lester; D B Hoch

Expanding the guidelines for electronic communication with patients: application to a specific tool

S L Prady, D Norris, J E Lester, D B Hoch

Health Sciences

Research output: Contribution to journal › Article › peer-review

Abstract

In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled "Guidelines for the Clinical Use of Electronic Mail with Patients," which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems, schedules, and individualized care regimens can be integrated within the site. Site-specific guidelines are needed to address potential problems inherent in the particular services being offered. This article presents advice on developing site-specific guidelines, with examples, based on experience gained in developing and refining guidelines for the use of PatientWeb at the Massachusetts General Hospital Department of Neurology.

Original language	English
Pages (from-to)	344-8
Number of pages	5
Journal	Journal of the american medical informatics association
Volume	8
Issue number	4
Publication status	Published - 2001

Cite this

@article{282883f42a58482a8b21a62807cf20a5,

title = "Expanding the guidelines for electronic communication with patients: application to a specific tool",

abstract = "In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled {"}Guidelines for the Clinical Use of Electronic Mail with Patients,{"} which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems, schedules, and individualized care regimens can be integrated within the site. Site-specific guidelines are needed to address potential problems inherent in the particular services being offered. This article presents advice on developing site-specific guidelines, with examples, based on experience gained in developing and refining guidelines for the use of PatientWeb at the Massachusetts General Hospital Department of Neurology.",

author = "Prady, {S L} and D Norris and Lester, {J E} and Hoch, {D B}",

year = "2001",

language = "English",

volume = "8",

pages = "344--8",

journal = "Journal of the american medical informatics association",

issn = "1067-5027",

publisher = "Oxford University Press",

number = "4",

}

TY - JOUR

T1 - Expanding the guidelines for electronic communication with patients

T2 - application to a specific tool

AU - Prady, S L

AU - Norris, D

AU - Lester, J E

AU - Hoch, D B

PY - 2001

Y1 - 2001

N2 - In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled "Guidelines for the Clinical Use of Electronic Mail with Patients," which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems, schedules, and individualized care regimens can be integrated within the site. Site-specific guidelines are needed to address potential problems inherent in the particular services being offered. This article presents advice on developing site-specific guidelines, with examples, based on experience gained in developing and refining guidelines for the use of PatientWeb at the Massachusetts General Hospital Department of Neurology.

AB - In 1998, the American Medical Informatics Association (AMIA) published a white paper entitled "Guidelines for the Clinical Use of Electronic Mail with Patients," which outlined a practical framework for this interaction. Interest in the use of other Internet-based tools, such as the World Wide Web, to enhance clinical communication is increasing. In such systems, static information can be made centrally available to patients and interactive tools such as messaging systems, schedules, and individualized care regimens can be integrated within the site. Site-specific guidelines are needed to address potential problems inherent in the particular services being offered. This article presents advice on developing site-specific guidelines, with examples, based on experience gained in developing and refining guidelines for the use of PatientWeb at the Massachusetts General Hospital Department of Neurology.

M3 - Article

C2 - 11418540

VL - 8

SP - 344

EP - 348

JO - Journal of the american medical informatics association

JF - Journal of the american medical informatics association

SN - 1067-5027

IS - 4

ER -