Flexible, person-centred home care for older people

C Patmore, A McNulty

Research output: Other contribution


What enables some home care workers to spend quality time talking to isolated older people, to take them out shopping, or find them a trustworthy plumber? Some home care services give their customers such flexible help, which may benefit their morale, but others do not. This research project interviewed older service users, home care staff, managers and Social Services purchasers to explore the factors which make possible a flexible, person-centred approach.
Original languageEnglish
PublisherSocial Policy Research Unit, University of York
Place of PublicationUniversity of York, York
Publication statusPublished - 2005

Publication series

NameResearch Works


  • older people
  • social care services issues

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