Flexible, person-centred home care for older people

Research output: Other contribution

Author(s)

  • C Patmore
  • A McNulty

Department/unit(s)

Publication details

DatePublished - 2005
PublisherSocial Policy Research Unit
Place of PublicationUniversity of York, York
Original languageEnglish

Publication series

NameResearch Works
Volume2005-04

Abstract

What enables some home care workers to spend quality time talking to isolated older people, to take them out shopping, or find them a trustworthy plumber? Some home care services give their customers such flexible help, which may benefit their morale, but others do not. This research project interviewed older service users, home care staff, managers and Social Services purchasers to explore the factors which make possible a flexible, person-centred approach.

    Research areas

  • older people, social care services issues

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