Getting the Message Across? Supplier Quality Improvement Programmes: Some Issues in Practice

Lynne F. Baxter, Neil Ferguson, Douglas K. Macbeth, George C. Neil

Research output: Contribution to journalArticlepeer-review

Abstract

Supply chain management is examined and why supplier quality improvement is sometimes more apparent in speech than in action. The concern is that to obtain the required higher quality the suppliers are simply “running faster” on the traditional treadmill. A guide to managing the supply chain is provided and recommendations made for future “best practice” in the light of existing processes.
Original languageEnglish
Pages (from-to)69-78
Number of pages9
JournalInternational Journal of Production and Operations Management
Volume9
Issue number5
DOIs
Publication statusPublished - 1989

Keywords

  • Quality control
  • Subcontracting
  • Supply
  • Kaizen

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