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High Value Manufacturing (HVM) in the UK: Case studies and focus group insights

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Publication details

JournalProduction Planning and Control
DateSubmitted - 11 Jul 2018
DateAccepted/In press - 3 Sep 2018
DateE-pub ahead of print - 4 Jan 2019
DatePublished (current) - 22 Mar 2019
Issue number1
Number of pages16
Pages (from-to)60-75
Early online date4/01/19
Original languageEnglish


This paper studies the internal mechanisms that allow organisations to become high value manufacturing (HVM). Using a qualitative methodology, three UK manufacturing companies formed in-depth case studies with semi-structured interviews, observations and historical data. The HVM value matrix of Martinez and co-workers is used to categorise each organisation’s value proposition. Wider benchmarking of the three organisations was carried out against a focus group with an additional seven manufacturing organisations. Thus, data from 10 manufacturing organisations are included in this research. The cases follow the ‘customer intimacy’ HVM discipline. The business processes supporting these value propositions were identified. Interestingly, each organisation’s desired value proposition differs from their current one. ‘Technological integrators’ predominantly rely on new product development (NPD) and Strategy processes, whereas ‘Socialisors’ rely predominantly on Strategy and Customer Relationship processes. Companies can use the findings to better understand their current HVM value proposition and, where necessary, plan their transition to a future desired HVM value proposition.

Bibliographical note

© 2019 Informa UK Limited, trading as Taylor & Francis Group. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details.

    Research areas

  • Value proposition, business processes, high value manufacturing, manufacturing, strategic choice theory

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