By the same authors

Intelligent support technologies for older people: an analysis of characteristics and roles

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Publication details

Title of host publicationBreaking down barriers
DateE-pub ahead of print - 20 Feb 2018
DatePublished (current) - 9 Apr 2018
Number of pages9
Place of PublicationCham, Switzerland
EditorsPat Langdon, Jonathan Lazar, Ann Heylighen, Hua Dong
Original languageEnglish
ISBN (Electronic)978-3-319-75028-6
ISBN (Print)978-3-319-75027-9


For almost two decades there have been many developments in using intelligent technologies to support older people, with many different terms proposed to describe these technologies including assistive robots, embodied conversational agents and relational agents. Many technologies have been proposed in many different configurations and many assistance roles have been explored. Characteristics of these technologies include tangible or virtual; anthropomorphic, biomorphic, creature or object-like; level of visual realism; paralinguistic abilities; interactivity; adaptability; movement; and positioning. The assistive roles proposed include providing information, advice and reminders, helping with physical tasks, monitoring, providing companionship and emotional support. This paper provides an overview of the characteristics and roles of these technologies and attempts to clarify some of the terminology used. It aims to provide a guide for researchers from the wide range of disciplines working on such technologies for supporting older people.

    Research areas

  • intelligent support technologies, robots, conversational agents, Older people, social assistive robots

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