Intelligent support technologies for older people: an analysis of characteristics and roles

Helen Petrie; Jennifer Siobhane Darzentas; Stefan Carmien

Intelligent support technologies for older people: an analysis of characteristics and roles

Helen Petrie, Jennifer Siobhane Darzentas, Stefan Carmien

Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

For almost two decades there have been many developments in using intelligent technologies to support older people, with many different terms proposed to describe these technologies including assistive robots, embodied conversational agents and relational agents. Many technologies have been proposed in many different configurations and many assistance roles have been explored. Characteristics of these technologies include tangible or virtual; anthropomorphic, biomorphic, creature or object-like; level of visual realism; paralinguistic abilities; interactivity; adaptability; movement; and positioning. The assistive roles proposed include providing information, advice and reminders, helping with physical tasks, monitoring, providing companionship and emotional support. This paper provides an overview of the characteristics and roles of these technologies and attempts to clarify some of the terminology used. It aims to provide a guide for researchers from the wide range of disciplines working on such technologies for supporting older people.

Original language	English
Title of host publication	Breaking down barriers
Subtitle of host publication	usability, accessibility and inclusive design
Editors	Pat Langdon, Jonathan Lazar, Ann Heylighen, Hua Dong
Place of Publication	Cham, Switzerland
Publisher	Springer
Pages	89-97
Number of pages	9
ISBN (Electronic)	978-3-319-75028-6
ISBN (Print)	978-3-319-75027-9
Publication status	Published - 9 Apr 2018

Keywords

intelligent support technologies
robots
conversational agents
Older people
social assistive robots

Access to Document

CWUAAT 2018 finalAccepted author manuscript, 914 KB

E2D3S2 Education and Engagement for Inclusive and development of Digital Systems and Services
Petrie, H.
EUROPEAN COMMISSION
1/10/16 → 30/09/18
Project: Research project (funded) › Research

Cite this

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title = "Intelligent support technologies for older people: an analysis of characteristics and roles",

abstract = "For almost two decades there have been many developments in using intelligent technologies to support older people, with many different terms proposed to describe these technologies including assistive robots, embodied conversational agents and relational agents. Many technologies have been proposed in many different configurations and many assistance roles have been explored. Characteristics of these technologies include tangible or virtual; anthropomorphic, biomorphic, creature or object-like; level of visual realism; paralinguistic abilities; interactivity; adaptability; movement; and positioning. The assistive roles proposed include providing information, advice and reminders, helping with physical tasks, monitoring, providing companionship and emotional support. This paper provides an overview of the characteristics and roles of these technologies and attempts to clarify some of the terminology used. It aims to provide a guide for researchers from the wide range of disciplines working on such technologies for supporting older people.",

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author = "Helen Petrie and Darzentas, {Jennifer Siobhane} and Stefan Carmien",

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Intelligent support technologies for older people: an analysis of characteristics and roles. / Petrie, Helen ; Darzentas, Jennifer Siobhane ; Carmien, Stefan.
Breaking down barriers: usability, accessibility and inclusive design. ed. / Pat Langdon; Jonathan Lazar; Ann Heylighen; Hua Dong. Cham, Switzerland: Springer, 2018. p. 89-97.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

TY - GEN

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AU - Darzentas, Jennifer Siobhane

AU - Carmien, Stefan

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N2 - For almost two decades there have been many developments in using intelligent technologies to support older people, with many different terms proposed to describe these technologies including assistive robots, embodied conversational agents and relational agents. Many technologies have been proposed in many different configurations and many assistance roles have been explored. Characteristics of these technologies include tangible or virtual; anthropomorphic, biomorphic, creature or object-like; level of visual realism; paralinguistic abilities; interactivity; adaptability; movement; and positioning. The assistive roles proposed include providing information, advice and reminders, helping with physical tasks, monitoring, providing companionship and emotional support. This paper provides an overview of the characteristics and roles of these technologies and attempts to clarify some of the terminology used. It aims to provide a guide for researchers from the wide range of disciplines working on such technologies for supporting older people.

AB - For almost two decades there have been many developments in using intelligent technologies to support older people, with many different terms proposed to describe these technologies including assistive robots, embodied conversational agents and relational agents. Many technologies have been proposed in many different configurations and many assistance roles have been explored. Characteristics of these technologies include tangible or virtual; anthropomorphic, biomorphic, creature or object-like; level of visual realism; paralinguistic abilities; interactivity; adaptability; movement; and positioning. The assistive roles proposed include providing information, advice and reminders, helping with physical tasks, monitoring, providing companionship and emotional support. This paper provides an overview of the characteristics and roles of these technologies and attempts to clarify some of the terminology used. It aims to provide a guide for researchers from the wide range of disciplines working on such technologies for supporting older people.

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KW - robots

KW - conversational agents

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KW - social assistive robots

M3 - Conference contribution

SN - 978-3-319-75027-9

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BT - Breaking down barriers

A2 - Langdon, Pat

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A2 - Heylighen, Ann

A2 - Dong, Hua

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ER -

Intelligent support technologies for older people: an analysis of characteristics and roles

Abstract

Keywords

Access to Document

Projects

E2D3S2 Education and Engagement for Inclusive and development of Digital Systems and Services

Cite this