Interactive storytelling for children: A case-study of design and development considerations for ethical conversational AI

TY - JOUR

T1 - Interactive storytelling for children

T2 - A case-study of design and development considerations for ethical conversational AI

AU - Chubb, Jennifer Alison

AU - Missaoui, Sondess

AU - Concannon, Shauna

AU - Maloney, Liam

AU - Walker, James Alfred

N1 - © 2021 Published by Elsevier B.V. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy.

PY - 2022/6/1

Y1 - 2022/6/1

N2 - Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is receiving increased attention, specifically with respect to the effects of these systems on children’s cognitive, social and linguistic development. Recent ad- vances address the implications of CAI with respect to privacy, safety, security, and access. However, there is a need to connect and embed the ethical and technical aspects in the design. Using a case-study of a research and develop- ment project focused on the use of CAI in storytelling for children, this paper reflects on the social context within a specific case of technology development, as substantiated and supported by argumentation from within the literature. It describes the decision making process behind the recommendations made on this case for their adoption in the creative industries. Further research that engages with developers and stakeholders in the ethics of storytelling through CAI is highlighted as a matter of urgency.

AB - Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is receiving increased attention, specifically with respect to the effects of these systems on children’s cognitive, social and linguistic development. Recent ad- vances address the implications of CAI with respect to privacy, safety, security, and access. However, there is a need to connect and embed the ethical and technical aspects in the design. Using a case-study of a research and develop- ment project focused on the use of CAI in storytelling for children, this paper reflects on the social context within a specific case of technology development, as substantiated and supported by argumentation from within the literature. It describes the decision making process behind the recommendations made on this case for their adoption in the creative industries. Further research that engages with developers and stakeholders in the ethics of storytelling through CAI is highlighted as a matter of urgency.

U2 - 10.1016/j.ijcci.2021.100403

DO - 10.1016/j.ijcci.2021.100403

M3 - Article

SN - 2212-8689

VL - 32

JO - International Journal of Child-Computer Interaction

JF - International Journal of Child-Computer Interaction

M1 - 100403

ER -