Linking formal and informal employee voice

Jane Elizabeth Suter; Mick Marchington

doi:10.5465/AMBPP.2008.33725752

Linking formal and informal employee voice

Jane Elizabeth Suter, Mick Marchington

The York Management School

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Informal voice has suffered from relative lack of investigation by r HR and industrial relations researchers. This is despite informal voice being critically important at workplace level and for the impact on staff. This paper reports the findings of a study within a networked, geographically dispersed branch organsaiton. The findings suggest that informal voice needs to operate in conjunction with formal voice as informal voice is a ‘dilute’ form of EIP except for decisions about work organisation. Despite this workers and managers show a preference for informal voice and can benefit from it as it interacts with formal, structured processes.

Original language	English
Title of host publication	HUMAN RESOURCES Conference Symposia Abstracts
Publisher	Academy of Management (AoM)
Pages	1-48
ISBN (Electronic)	doi: 10.5465/AMBPP.2008.33725752
DOIs	https://doi.org/10.5465/AMBPP.2008.33725752
Publication status	Published - 31 Dec 2008

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Cite this

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