Macroergomonics' contribution to the effectiveness of collaborative supply chains

Sandra Mejias Herrera; Luisa Delfa Huaccho Huatuco

doi:10.3233/WOR-2012-0513-2695

Macroergomonics' contribution to the effectiveness of collaborative supply chains

Sandra Mejias Herrera, Luisa Delfa Huaccho Huatuco

The York Management School

Research output: Contribution to journal › Article › peer-review

Abstract

This article presents a conceptual model that combines Macroergonomics and Supply chain. The authors combine their expertise on these individual topics, building on their previous research. The argument of the paper is that human factors are key to achieve effective supplier-customer collaboration. A conceptual model is presented, its elements and their interac-tions are explained. The Content-Context-Process is applied as a departing point to this model. Macroergonomics aspects con-sidered are: a systemic approach, participatory ergonomics, formation of ergonomics teams and evaluation of ergonomics projects. The expected outcomes are: (a) improvement of production and productivity levels, (b) improvement of the product quality, (c) Reduction of absenteeism, (d) Improvement in the quality of work life (from the employees' perspective), and (e) increase in the employees' contribution rate of ideas for improvement. A case study was carried out at a vitroplant production organisation incorporating environmental aspects to obtain sustainable benefits.

Original language	English
Pages (from-to)	2695-2700
Number of pages	6
Journal	Work: A Journal of Prevention, Assessment and Rehabilitation
Volume	41
Issue number	Suppl 1
DOIs	https://doi.org/10.3233/WOR-2012-0513-2695
Publication status	Published - 2012

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10.3233/WOR-2012-0513-2695

Cite this

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title = "Macroergomonics' contribution to the effectiveness of collaborative supply chains",

abstract = "This article presents a conceptual model that combines Macroergonomics and Supply chain. The authors combine their expertise on these individual topics, building on their previous research. The argument of the paper is that human factors are key to achieve effective supplier-customer collaboration. A conceptual model is presented, its elements and their interac-tions are explained. The Content-Context-Process is applied as a departing point to this model. Macroergonomics aspects con-sidered are: a systemic approach, participatory ergonomics, formation of ergonomics teams and evaluation of ergonomics projects. The expected outcomes are: (a) improvement of production and productivity levels, (b) improvement of the product quality, (c) Reduction of absenteeism, (d) Improvement in the quality of work life (from the employees' perspective), and (e) increase in the employees' contribution rate of ideas for improvement. A case study was carried out at a vitroplant production organisation incorporating environmental aspects to obtain sustainable benefits. ",

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