Mode effects in qualitative interviews: a comparison of semi-structured face-to-face and telephone interviews using conversation analysis

Research output: Other contribution


What difference does it make when we conduct qualitative research interviews by telephone rather than face-to-face? This important question has received relatively little attention in the methodological literature to date. A study conducted at the Social Policy Research Unit (SPRU) has sought to contribute to filling this gap in knowledge. The study has taken an innovative cross-disciplinary approach, bringing together methodological expertise from the fields of conversation analysis and applied social policy research.
Original languageEnglish
PublisherSocial Policy Research Unit, University of York
Number of pages4
Place of PublicationUniversity of York, York
Publication statusPublished - 2010

Publication series

NameResearch Works


  • research methodologies

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