Not all that it might seem: why job satisfaction is worth studying despite it being a poor summary measure of job quality

Andy Charlwood, David Spencer, Andrew Brown

Research output: Contribution to journalArticlepeer-review

Abstract

Interest in data on job satisfaction is increasing in both academic and policy circles. One common way of interpreting these data is to see a positive association between job satisfaction and job quality. Another view is to dismiss the usefulness of job satisfaction data, because workers can often express satisfaction with work where job quality is poor. It is argued that this second view
has some validity, but that survey data on job satisfaction and subjective well-being at work are informative if interpreted carefully. If researchers are to come to sensible conclusions about the meaning behind job satisfaction data, information about why workers report job satisfaction is needed. It is in the understanding of why workers report feeling satisfied (or dissatisfied) with their jobs that sociology can make a positive contribution.
Original languageEnglish
Pages (from-to)1007-1018
JournalWork, Employment and Society
Volume26
Issue number6
DOIs
Publication statusPublished - 1 Dec 2012

Keywords

  • job quality
  • job satisfaction
  • subjective well-being

Cite this