Original language | English |
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Publication status | Published - 1998 |
On Defining a "HURT" Metric to Measure Dissatisfaction with Products
D K Prasad, M C Atkins, J A McDermid, I C Wand
Research output: Contribution to conference › Paper
D K Prasad, M C Atkins, J A McDermid, I C Wand
Research output: Contribution to conference › Paper
Original language | English |
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Publication status | Published - 1998 |