Patient-centreness in gestational diabetes mellitus healthcare services in Saudi Arabia: A Qualitative Study

Mashael Hobani*, Timothy Doran, Amanda Jayne Mason-Jones

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review



Gestational diabetes mellitus (GDM) is one of the most prevalent complications of
pregnancy and an important risk factor for type II diabetes mellitus (T2DM) (McIntyre and Moses, 2020). The prevalence of GDM in the Kingdom of Saudi Arabia (KSA) is substantially higher than the global average and has increased. Despite this, there is limited information on the quality of care for GDM in KSA, in particular women’s experiences of services.

Aims: To explore the quality of GDM healthcare services in KSA and suggest evidence-based recommendations for improvement.

Methods: A qualitative study using semi-structured interviews with patients with GDM (16 from an urban setting and 11 from a rural setting).

Findings: A thematic analysis of the qualitative interviews identified four themes relating to barriers for GDM patients emerged: access to care factors, communication factors, health provider factors and patient factors. Not every participant experienced problems with each factor.

Conclusion: This study identified potential ways to improve the quality of GDM healthcare services in Saudi Arabia. Recommendations are suggested to improve the quality of GDM healthcare, ranging from new training programs to greater investment in facility scheduling systems.
Original languageEnglish
Number of pages19
Publication statusPublished - 22 Nov 2023
Event6th Conference on Economics, Business and Management Studies - Jeddah, Saudi Arabia
Duration: 20 Nov 202322 Nov 2023


Conference6th Conference on Economics, Business and Management Studies
Country/TerritorySaudi Arabia


  • patient-centred, patient experience, gestational diabetes, healthcare, qualitative, Saudi Arabia

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