Personalisation, interaction and navigation in rich multimedia documents for print-disabled users

Helen Petrie; G. Weber; W. Fisher

doi:10.1147/sj.443.0629

Personalisation, interaction and navigation in rich multimedia documents for print-disabled users

Helen Petrie, G. Weber, W. Fisher

Computer Science

Research output: Contribution to journal › Article › peer-review

Abstract

Multimedia documents, such as textbooks, reference materials, and leisure materials, inherently use techniques that also can help make them accessible for people with disabilities who find it difficult or impossible to use printed materials. This includes individuals who are blind, partially sighted, deaf, hard of hearing, or dyslexic. The varying requirements of print-disabled users have led us to the notion of enriched media documents that contain redundant alternative representations of the same information. Unlike existing one-document-for-all approaches, we propose a personalization process that customizes these rich media documents to the needs of an individual reader. This paper describes, from an iterative user-centered design perspective, the development of a multimedia reading system for a variety of print-disabled user groups. We address issues of establishing user personalization profiles, as well as adapting and customizing content, interaction, and navigation. Customization of interaction and navigation leads to differences in the user interface, as well as different structural views of indexes. Customization of content includes insertion of a summary, synchronization of sign language video with highlighting of text, self-voicing capability, alternative support for screen readers, or reorganization of layout to accommodate large fonts. Finally, we consider whether this approach of addressing the specific needs of heterogeneous user groups provides a basis for a universal design approach for multimedia user interfaces.

Original language	English
Pages (from-to)	629 - 635
Journal	IBM Systems Journal
Volume	44
Issue number	3
DOIs	https://doi.org/10.1147/sj.443.0629
Publication status	Published - Aug 2005

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10.1147/sj.443.0629

http://dx.doi.org/10.1147/sj.443.0629

Cite this

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title = "Personalisation, interaction and navigation in rich multimedia documents for print-disabled users",

abstract = "Multimedia documents, such as textbooks, reference materials, and leisure materials, inherently use techniques that also can help make them accessible for people with disabilities who find it difficult or impossible to use printed materials. This includes individuals who are blind, partially sighted, deaf, hard of hearing, or dyslexic. The varying requirements of print-disabled users have led us to the notion of enriched media documents that contain redundant alternative representations of the same information. Unlike existing one-document-for-all approaches, we propose a personalization process that customizes these rich media documents to the needs of an individual reader. This paper describes, from an iterative user-centered design perspective, the development of a multimedia reading system for a variety of print-disabled user groups. We address issues of establishing user personalization profiles, as well as adapting and customizing content, interaction, and navigation. Customization of interaction and navigation leads to differences in the user interface, as well as different structural views of indexes. Customization of content includes insertion of a summary, synchronization of sign language video with highlighting of text, self-voicing capability, alternative support for screen readers, or reorganization of layout to accommodate large fonts. Finally, we consider whether this approach of addressing the specific needs of heterogeneous user groups provides a basis for a universal design approach for multimedia user interfaces.",

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