Place and the experience of BLISS

Darren J. Reed, Peter Wright

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper builds on earlier work that understands the design of bus information panels as rooted in a landscape of human experience. It turns the mundane activity of waiting at a bus stop into a problematic space of emotion and volition by understanding the dialogic relationship between human and technology. It does this by developing a novel approach to interaction design, which combines a theoretical framework, which reveals the rich experience and 'felt life' of technology, with an empirical analysis of bus information. By imagining a series of conversation-like dialogues, based in a Conversation Analytic (CA) sensitivity to the achievement of meaning in sequence [Condor & Antaki 1997], it generates a series of experience narratives that provide for a critical analysis of the information presentation. It uses this to engage with the idea of place as a layered feature of the bus stop.

Original languageEnglish
Title of host publicationPeople and Computers XX - Engage
EditorsN BryanKinns, A Blandfor, P Curzon, L Nigay
Place of PublicationGODALMING
PublisherSpringer
Pages203-219
Number of pages17
ISBN (Print)1-84628-588-7
Publication statusPublished - 2007
Event20th Annual Conference of the British-HCI-Group - London
Duration: 11 Sept 200615 Sept 2006

Conference

Conference20th Annual Conference of the British-HCI-Group
CityLondon
Period11/09/0615/09/06

Keywords

  • experiential narrative
  • real-time bus information

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