Abstract
This paper builds on earlier work that understands the design of bus information panels as rooted in a landscape of human experience. It turns the mundane activity of waiting at a bus stop into a problematic space of emotion and volition by understanding the dialogic relationship between human and technology. It does this by developing a novel approach to interaction design, which combines a theoretical framework, which reveals the rich experience and 'felt life' of technology, with an empirical analysis of bus information. By imagining a series of conversation-like dialogues, based in a Conversation Analytic (CA) sensitivity to the achievement of meaning in sequence [Condor & Antaki 1997], it generates a series of experience narratives that provide for a critical analysis of the information presentation. It uses this to engage with the idea of place as a layered feature of the bus stop.
Original language | English |
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Title of host publication | People and Computers XX - Engage |
Editors | N BryanKinns, A Blandfor, P Curzon, L Nigay |
Place of Publication | GODALMING |
Publisher | Springer |
Pages | 203-219 |
Number of pages | 17 |
ISBN (Print) | 1-84628-588-7 |
Publication status | Published - 2007 |
Event | 20th Annual Conference of the British-HCI-Group - London Duration: 11 Sept 2006 → 15 Sept 2006 |
Conference
Conference | 20th Annual Conference of the British-HCI-Group |
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City | London |
Period | 11/09/06 → 15/09/06 |
Keywords
- experiential narrative
- real-time bus information