Provider-led Pathways: Experiences and views of Condition Management Programmes

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Publication details

DatePublished - 2010
PublisherDepartment for Work and Pensions
Number of pages4
Place of PublicationLondon
Original languageEnglish

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NameDepartment for Work and Pensions Research Summary

Abstract

Study which explores staff and clients' experiences and views of supplying and using Condition Management Programmes (CMP) within Provider-led (PL) Pathways districts.

The study found that Pathways advisers and CMP practitioners working together in close proximity can help to boost referral rates and improve the appropriateness of referrals, that continuity in staffing and practitioners' ability to empathise with people, as well as demonstrate expertise, is important, and that tailoring support to individual needs can be a significant help in resolving problems and helping clients achieve positive outcomes.

    Research areas

  • employment/benefits, ill/disabled adults

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