Provider-led Pathways: Experiences and views of Condition Management Programmes

Research output: Book/ReportCommissioned report

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Publication details

DatePublished - 2010
Number of pages164
PublisherHMSO
Place of PublicationNorwich
VolumeNo. 644
Original languageEnglish
ISBN (Print)978 1 84712 733 4

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NameDepartment for Work and Pensions Research Report

Abstract

Study which explores staff and clients' experiences and views of supplying and using Condition Management Programmes (CMP) within Provider-led (PL) Pathways districts.

The study found that Pathways advisers and CMP practitioners working together in close proximity can help to boost referral rates and improve the appropriateness of referrals, that continuity in staffing and practitioners' ability to empathise with people, as well as demonstrate expertise, is important, and that tailoring support to individual needs can be a significant help in resolving problems and helping clients achieve positive outcomes.

    Research areas

  • employment/benefits, ill/disabled adults

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