Psychological contracting: Making obligations explicit to support a transformative change partnership

TY - CONF

T1 - Psychological contracting

T2 - 80th Annual Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020

AU - Burgess, Nicola

AU - Richmond, John

AU - Kiefer, Tina

N1 - Publisher Copyright: © 80th Annual Meeting of the Academy of Management 2020: Understanding the Inclusive Organization, AoM 2020. All rights reserved.

PY - 2020/8/1

Y1 - 2020/8/1

N2 - We examine the creation and maintenance of an explicit psychological contract (PC) designed to facilitate a new relationship between five hospitals and their regulator. Our study illustrates how an explicit PC facilitates transition from a command and control relationship to one that fosters partnership working. Drawing on Rousseau's (2018) dynamic phase model of the PC, we describe the process of PC creation and maintenance over time. Drawing upon over four years of data we illustrate the critical role of PC 'breach' in triggering sensemaking and sensegiving activity, reinforcing the status quo, and maintaining the explicit PC.

AB - We examine the creation and maintenance of an explicit psychological contract (PC) designed to facilitate a new relationship between five hospitals and their regulator. Our study illustrates how an explicit PC facilitates transition from a command and control relationship to one that fosters partnership working. Drawing on Rousseau's (2018) dynamic phase model of the PC, we describe the process of PC creation and maintenance over time. Drawing upon over four years of data we illustrate the critical role of PC 'breach' in triggering sensemaking and sensegiving activity, reinforcing the status quo, and maintaining the explicit PC.

UR - http://www.scopus.com/inward/record.url?scp=85102975218&partnerID=8YFLogxK

U2 - 10.5465/AMBPP.2020.148

DO - 10.5465/AMBPP.2020.148

M3 - Paper

AN - SCOPUS:85102975218

Y2 - 7 August 2020 through 11 August 2020

ER -