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  1. Commissioned report › Research
  2. A Study of Language and Communication Between Advisers and Claimants in Work Focused Interviews

    Drew, P., Toerien, M., Irvine, A. & Sainsbury, R., 2010, Norwich: HMSO. 244 p. (Department for Work and Pensions Research Report)

    Research output: Book/ReportCommissioned report

  3. An Exploratory Comparison of the Interactions Between Advisers and Younger and Older Clients during Work Focused Interviews

    Irvine, A., Sainsbury, R., Drew, P. & Toerien, M., 2010, Norwich: HMSO. 130 p. (Department for Work and Pensions Research Report)

    Research output: Book/ReportCommissioned report