Seeing silenced agendas in medical interaction: A conversation analytic case study

Research output: Chapter in Book/Report/Conference proceedingChapter

Standard

Seeing silenced agendas in medical interaction : A conversation analytic case study. / Toerien, Merran Gurney; Jackson, Clare.

Qualitative studies of silence : The unsaid as social action. ed. / Amy Jo Murray; Kevin Durrheim. Cambridge Univeristy Press, 2018.

Research output: Chapter in Book/Report/Conference proceedingChapter

Harvard

Toerien, MG & Jackson, C 2018, Seeing silenced agendas in medical interaction: A conversation analytic case study. in AJ Murray & K Durrheim (eds), Qualitative studies of silence : The unsaid as social action. Cambridge Univeristy Press.

APA

Toerien, M. G., & Jackson, C. (Accepted/In press). Seeing silenced agendas in medical interaction: A conversation analytic case study. In A. J. Murray, & K. Durrheim (Eds.), Qualitative studies of silence : The unsaid as social action Cambridge Univeristy Press.

Vancouver

Toerien MG, Jackson C. Seeing silenced agendas in medical interaction: A conversation analytic case study. In Murray AJ, Durrheim K, editors, Qualitative studies of silence : The unsaid as social action. Cambridge Univeristy Press. 2018

Author

Toerien, Merran Gurney ; Jackson, Clare. / Seeing silenced agendas in medical interaction : A conversation analytic case study. Qualitative studies of silence : The unsaid as social action. editor / Amy Jo Murray ; Kevin Durrheim. Cambridge Univeristy Press, 2018.

Bibtex - Download

@inbook{3a9a409aa7784e789e838655dba38813,
title = "Seeing silenced agendas in medical interaction: A conversation analytic case study",
abstract = "Conversation analysis (CA) is a paradigm for studying social interaction, investigating talk in its sequential context. The concept of adjacency (the relationship between two turns uttered by different speakers one after another) is a powerful resource for participants to make sense of what each speaker is doing, both through talk and its absence. This concept enables us to pinpoint the relevant absence of talk of a specific kind. Drawing on three key conversation analytic tools – sequence organisation, preference organisation and turn-taking – this chapter demonstrates how CA can be used to get a handle on the {\textquoteleft}unsaid{\textquoteright}. We present a case study from a neurology consultation in which an adult patient{\textquoteright}s mother and neurologist work to progress their contrastive diagnostic agendas. We demonstrate how CA can reveal: (i) What is relevantly absent in a sequence of talk; (ii) the unsaid in what is articulated; and (iii) the (often subtle) silencing of another through particular interactional {\textquoteleft}moves{\textquoteright}. We show that the underlying conflict seldom rises to the surface of the interaction; each speaker attempts to maintain social bonds whilst simultaneously advancing their own objectives.",
author = "Toerien, {Merran Gurney} and Clare Jackson",
year = "2018",
month = jul,
day = "20",
language = "English",
editor = "Murray, {Amy Jo} and Kevin Durrheim",
booktitle = "Qualitative studies of silence",
publisher = "Cambridge Univeristy Press",

}

RIS (suitable for import to EndNote) - Download

TY - CHAP

T1 - Seeing silenced agendas in medical interaction

T2 - A conversation analytic case study

AU - Toerien, Merran Gurney

AU - Jackson, Clare

PY - 2018/7/20

Y1 - 2018/7/20

N2 - Conversation analysis (CA) is a paradigm for studying social interaction, investigating talk in its sequential context. The concept of adjacency (the relationship between two turns uttered by different speakers one after another) is a powerful resource for participants to make sense of what each speaker is doing, both through talk and its absence. This concept enables us to pinpoint the relevant absence of talk of a specific kind. Drawing on three key conversation analytic tools – sequence organisation, preference organisation and turn-taking – this chapter demonstrates how CA can be used to get a handle on the ‘unsaid’. We present a case study from a neurology consultation in which an adult patient’s mother and neurologist work to progress their contrastive diagnostic agendas. We demonstrate how CA can reveal: (i) What is relevantly absent in a sequence of talk; (ii) the unsaid in what is articulated; and (iii) the (often subtle) silencing of another through particular interactional ‘moves’. We show that the underlying conflict seldom rises to the surface of the interaction; each speaker attempts to maintain social bonds whilst simultaneously advancing their own objectives.

AB - Conversation analysis (CA) is a paradigm for studying social interaction, investigating talk in its sequential context. The concept of adjacency (the relationship between two turns uttered by different speakers one after another) is a powerful resource for participants to make sense of what each speaker is doing, both through talk and its absence. This concept enables us to pinpoint the relevant absence of talk of a specific kind. Drawing on three key conversation analytic tools – sequence organisation, preference organisation and turn-taking – this chapter demonstrates how CA can be used to get a handle on the ‘unsaid’. We present a case study from a neurology consultation in which an adult patient’s mother and neurologist work to progress their contrastive diagnostic agendas. We demonstrate how CA can reveal: (i) What is relevantly absent in a sequence of talk; (ii) the unsaid in what is articulated; and (iii) the (often subtle) silencing of another through particular interactional ‘moves’. We show that the underlying conflict seldom rises to the surface of the interaction; each speaker attempts to maintain social bonds whilst simultaneously advancing their own objectives.

M3 - Chapter

BT - Qualitative studies of silence

A2 - Murray, Amy Jo

A2 - Durrheim, Kevin

PB - Cambridge Univeristy Press

ER -