TY - JOUR
T1 - Services2Cloud
T2 - A framework for revenue analysis of software-as-a-service provisioning
AU - Johnson, Kenneth
AU - Wang, Yuanzhi
AU - Calinescu, Radu
AU - Sommerville, Ian
AU - Baxter, Gordon
AU - Tucker, John V.
PY - 2013/1/1
Y1 - 2013/1/1
N2 - Software as a Service (SaaS) is an increasingly attractive option for delivering software functionality. Software vendors act as service providers provisioning the functionality directly via the Internet, and customers pay for access to the service on a flexible billing model such as subscription or pay-per-use. As a result, the generated revenue is difficult to analyse due to the highly dynamic nature of the customer's interaction with the service. We present the Services2Cloud framework to assist service providers in the analysis of their expected revenue based on customer subscription and service usage. Our approach is based on a formal specification of the service on offer and a concise expression of the service usage as probabilistic patterns which are interpreted as stochastic processes. Key features of our theoretical framework have been implemented within a web-based toolkit that aims to facilitate the revenue analysis process for service providers.
AB - Software as a Service (SaaS) is an increasingly attractive option for delivering software functionality. Software vendors act as service providers provisioning the functionality directly via the Internet, and customers pay for access to the service on a flexible billing model such as subscription or pay-per-use. As a result, the generated revenue is difficult to analyse due to the highly dynamic nature of the customer's interaction with the service. We present the Services2Cloud framework to assist service providers in the analysis of their expected revenue based on customer subscription and service usage. Our approach is based on a formal specification of the service on offer and a concise expression of the service usage as probabilistic patterns which are interpreted as stochastic processes. Key features of our theoretical framework have been implemented within a web-based toolkit that aims to facilitate the revenue analysis process for service providers.
KW - Algebraic Specifications
KW - Cloud Computing
KW - Revenue Analysis
KW - Software as a Service
UR - http://www.scopus.com/inward/record.url?scp=84899758520&partnerID=8YFLogxK
U2 - 10.1109/CloudCom.2013.117
DO - 10.1109/CloudCom.2013.117
M3 - Article
AN - SCOPUS:84899758520
SN - 2330-2194
VL - 2
SP - 144
EP - 151
JO - Proceedings of the International Conference on Cloud Computing Technology and Science, CloudCom
JF - Proceedings of the International Conference on Cloud Computing Technology and Science, CloudCom
M1 - 6735410
ER -