"Struggling with practices" - A qualitative study of factors influencing the implementation of clinical quality registries for cardiac rehabilitation in England and Denmark

TY - JOUR

T1 - "Struggling with practices" - A qualitative study of factors influencing the implementation of clinical quality registries for cardiac rehabilitation in England and Denmark

AU - Lindstrom Egholm, Cecile

AU - Helmark, Charlotte

AU - Doherty, Patrick Joseph

AU - Nilsen, Per

AU - Olsen Zwisler, Ann-Dorthe

AU - Bunkenborg, Gitte

N1 - © The Author(s). 2019

PY - 2019/2/6

Y1 - 2019/2/6

N2 - Background: The use of clinical quality registries as means for data driven improvement in healthcare seem promising. However, their use has been shown to be challenged by a number of aspects, and we suggest some may be related to poor implementation. There is a paucity of literature regarding barriers and facilitators for registry implementation, in particular aspects related to data collection and entry. We aimed to illuminate this by exploring how staff perceive the implementation process related to the registries within the field of cardiac rehabilitation in England and Denmark. Methods: A qualitative, interview-based study with staff involved in collecting and/or entering data into the two case registries (England N = 12, Denmark N = 12). Interviews were analysed using content analysis. The Consolidated Framework for Implementation Research was used to guide interviews and the interpretation of results. Results: The analysis identified both similarities and differences within and between the studied registries, and resulted in clarification of staffś experiences in an overarching theme: Struggling with practiceś and five categories; the data entry process, registry quality, resources and management support, quality improvement and the wider healthcare context. Overall, implementation received little focused attention. There was a lack of active support from management, and staff may experience a struggle of fitting use of a registry into a busy and complex everyday practice. Conclusion: The study highlights factors that may be important to consider when planning and implementing a new clinical quality registry within the field of cardiac rehabilitation, and is possibly transferrable to other fields. The results may thus be useful for policy makers, administrators and managers within the field and beyond. Targeting barriers and utilizing knowledge of facilitating factors is vital in order to improve the process of registry implementation, hence helping to achieve the intended improvement of care processes and outcomes.

AB - Background: The use of clinical quality registries as means for data driven improvement in healthcare seem promising. However, their use has been shown to be challenged by a number of aspects, and we suggest some may be related to poor implementation. There is a paucity of literature regarding barriers and facilitators for registry implementation, in particular aspects related to data collection and entry. We aimed to illuminate this by exploring how staff perceive the implementation process related to the registries within the field of cardiac rehabilitation in England and Denmark. Methods: A qualitative, interview-based study with staff involved in collecting and/or entering data into the two case registries (England N = 12, Denmark N = 12). Interviews were analysed using content analysis. The Consolidated Framework for Implementation Research was used to guide interviews and the interpretation of results. Results: The analysis identified both similarities and differences within and between the studied registries, and resulted in clarification of staffś experiences in an overarching theme: Struggling with practiceś and five categories; the data entry process, registry quality, resources and management support, quality improvement and the wider healthcare context. Overall, implementation received little focused attention. There was a lack of active support from management, and staff may experience a struggle of fitting use of a registry into a busy and complex everyday practice. Conclusion: The study highlights factors that may be important to consider when planning and implementing a new clinical quality registry within the field of cardiac rehabilitation, and is possibly transferrable to other fields. The results may thus be useful for policy makers, administrators and managers within the field and beyond. Targeting barriers and utilizing knowledge of facilitating factors is vital in order to improve the process of registry implementation, hence helping to achieve the intended improvement of care processes and outcomes.

KW - Cardiac rehabilitation

KW - Clinical audit

KW - Clinical quality registry

KW - Data entry

KW - Implementation

KW - Quality improvement

KW - Administrative Personnel

KW - Quality Improvement/organization & administration

KW - Data Accuracy

KW - Humans

KW - England

KW - Delivery of Health Care/standards

KW - Male

KW - Data Collection

KW - Health Resources/standards

KW - Registries/standards

KW - Denmark

KW - Cardiac Rehabilitation/standards

KW - Female

KW - Qualitative Research

UR - http://www.scopus.com/inward/record.url?scp=85061153418&partnerID=8YFLogxK

U2 - 10.1186/s12913-019-3940-5

DO - 10.1186/s12913-019-3940-5

M3 - Article

SN - 1472-6963

VL - 19

SP - 102

JO - BMC Health Services Research

JF - BMC Health Services Research

IS - 1

M1 - 102

ER -