Subsidiary participation in global services: local antecedents and performance outcomes

Madalina Pana; Yang Cheng; Sami Farooq; Melanie Kreye

doi:10.1108/JMTM-01-2024-0007

Subsidiary participation in global services: local antecedents and performance outcomes

Madalina Pana, Yang Cheng, Sami Farooq, Melanie Kreye

The York Management School

Research output: Contribution to journal › Article › peer-review

Abstract

Purpose – The purpose of the study is to determine the local antecedents of subsidiary participation in global services and, subsequently, the impact on local performance.
Design/methodology/approach – The study is based on a survey with the local subsidiaries of 14 manufacturers engaged in global services as part of their servitisation strategy.
Findings – Findings show support for considering the local ability for global services as an antecedent for local subsidiary participation in global services and the local service performance as an outcome. In addition, the results reject our hypotheses related to the specific roles of local opportunity and motivation for global services.
Originality/value – This study provides novel insights on the global service operations of manufacturers by highlighting the perspective of subsidiaries engaged in the local service delivery and development of global
services. This perspective sets the conditions of the global-local collaboration in the context of global service strategy with local service delivery

Original language	English
Number of pages	19
Journal	Journal of Manufacturing Technology Management
Early online date	27 Aug 2024
DOIs	https://doi.org/10.1108/JMTM-01-2024-0007
Publication status	E-pub ahead of print - 27 Aug 2024

Bibliographical note

Access to Document

10.1108/JMTM-01-2024-0007

Cite this

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title = "Subsidiary participation in global services: local antecedents and performance outcomes",

abstract = "Purpose – The purpose of the study is to determine the local antecedents of subsidiary participation in global services and, subsequently, the impact on local performance.Design/methodology/approach – The study is based on a survey with the local subsidiaries of 14 manufacturers engaged in global services as part of their servitisation strategy.Findings – Findings show support for considering the local ability for global services as an antecedent for local subsidiary participation in global services and the local service performance as an outcome. In addition, the results reject our hypotheses related to the specific roles of local opportunity and motivation for global services.Originality/value – This study provides novel insights on the global service operations of manufacturers by highlighting the perspective of subsidiaries engaged in the local service delivery and development of globalservices. This perspective sets the conditions of the global-local collaboration in the context of global service strategy with local service delivery",

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T2 - local antecedents and performance outcomes

AU - Pana, Madalina

AU - Cheng, Yang

AU - Farooq, Sami

AU - Kreye, Melanie

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AB - Purpose – The purpose of the study is to determine the local antecedents of subsidiary participation in global services and, subsequently, the impact on local performance.Design/methodology/approach – The study is based on a survey with the local subsidiaries of 14 manufacturers engaged in global services as part of their servitisation strategy.Findings – Findings show support for considering the local ability for global services as an antecedent for local subsidiary participation in global services and the local service performance as an outcome. In addition, the results reject our hypotheses related to the specific roles of local opportunity and motivation for global services.Originality/value – This study provides novel insights on the global service operations of manufacturers by highlighting the perspective of subsidiaries engaged in the local service delivery and development of globalservices. This perspective sets the conditions of the global-local collaboration in the context of global service strategy with local service delivery

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