Supply chain complexity drivers and resilience posture

Tommaso Ansaloni, Luisa Delfa Huaccho Huatuco*, Paolo Trucco

*Corresponding author for this work

Research output: Contribution to conferencePaperpeer-review


There is a rich body of literature debating the linkage between supply chain (SC) complexity and resilience. Despite authors are not in agreement on the nature of the relationship (positive or negative, relevant or negligible), so far little is known about how the former might influence the latter from a strategic and tactical point of view. This paper aims at better explaining the underlining factors that drive the relationship between SC complexity and resilience. By adopting an abductive research approach, the Critical Incident technique is used for analysing the resilience practices implemented by 24 large manufacturing organisations against SC complexity drivers, and for identifying their predominant SC resilience posture, namely: Proactive, Reactive or Balanced. The results show the specific structural and dynamic SC complexity drivers that play a role in shaping the SC resilience posture, along with other relevant contextual factors, such as company size, or production and SC strategies. We contribute to theory by shedding light on why and how SC complexity drivers influence the resilience posture of the focal company. By knowing their SC complexity characteristics, manufacturing organisations can take better strategic and tactical decisions about the preferred resilience posture for improving competitive advantage. Some limitations and future research avenues are also stated.
Original languageEnglish
Publication statusAccepted/In press - 23 Apr 2024
EventEuropean Operations Management Association conference (EurOMA 24) - Barcelona, Spain
Duration: 1 Jul 20245 Jul 2024


ConferenceEuropean Operations Management Association conference (EurOMA 24)
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