The York Research Database

Insight from the horsemeat scandal: Exploring the consumers’ opinion of tweets toward Tesco

Tse, Y. K., Zhang, M., Doherty, B., Chappell, P. J. & Garnett, P., 2016, (Accepted/In press)

Article in Industrial Management & Data Systems

Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb

Lee, C. K. H., Tse, Y. K., Zhang, M. & Ma, J., 30 Jul 2019

Article in Information Technology and People

An investigation into customer perception and behaviour through social media research – an empirical study of the United Airline overbooking crisis

Ma, J., Tse, Y. K., Wang, X. & Zhang, M., Jul 2019

Article in Transportation Research Part E: Logistics and Transportation Review

An investigation of social media data during a product recall scandal

Tse, Y. K., Loh, H. L., Ding, J. & Zhang, M., 26 Mar 2018

Article in Enterprise Information Systems

A review of methods and data to determine raw material criticality

Hool, A., Schrijvers, D., Blengini, G. A., Chen, W-Q., Dewulf, J., Eggert, R., van Ellen, L., Gauss, R., Goddin, J., Habib, K., Hagelüken, C., Hirohata, A., Hofmann-Amtenbrink, M., Kosmol, J., Le Gleuher, M., Grohol, M., Ku, A., Lee, M-H., Liu, G., Nansai, K. & 7 others, Nuss, P., Peck, D., Reller, A., Sonnemann, G., Tercero, L., Thorenz, A. & Wäger, P., 27 Jan 2020

Article in Resources, Conservation and Recycling

Measuring material efficiency: a review of the historical evolution of indicators, methodologies and findings

Zhang, C., Chen, W. Q. & Ruth, M., May 2018

Article in Resources, Conservation and Recycling