Targets and overwork: Neoliberalism and the maximisation of profitability from the workplace

TY - JOUR

T1 - Targets and overwork

T2 - Neoliberalism and the maximisation of profitability from the workplace

AU - Telford, Luke

AU - Briggs, Daniel

PY - 2022/3/1

Y1 - 2022/3/1

N2 - Drawing on 25 qualitative interviews, this paper attends to and critiques neoliberalism to demonstrate how management’s enforcement of targets and the expectancy to overwork in various workplaces corrodes the relationship between managers and employees. First, the paper briefly charts how the shift from post-war Keynesian welfare state capitalism to neoliberalism in the global north placed renewed emphasis on maximising profitability, and what this meant for working methods and innovations that managers now use to make an organisation more efficient. This is often regarded as ‘management practices’. It then connects management practices to the political economy and therefore sheds further empirical light on how management practices under neoliberalism impact adversely on workers, generating psychological distress, instability, pressure and a negative working environment. The paper closes with a discussion of how managers potentially perform an ideological function, directing workers’ attention away from neoliberalism and cementing capitalist realism; the negative ideological belief that there is no alternative to the current political economy.

AB - Drawing on 25 qualitative interviews, this paper attends to and critiques neoliberalism to demonstrate how management’s enforcement of targets and the expectancy to overwork in various workplaces corrodes the relationship between managers and employees. First, the paper briefly charts how the shift from post-war Keynesian welfare state capitalism to neoliberalism in the global north placed renewed emphasis on maximising profitability, and what this meant for working methods and innovations that managers now use to make an organisation more efficient. This is often regarded as ‘management practices’. It then connects management practices to the political economy and therefore sheds further empirical light on how management practices under neoliberalism impact adversely on workers, generating psychological distress, instability, pressure and a negative working environment. The paper closes with a discussion of how managers potentially perform an ideological function, directing workers’ attention away from neoliberalism and cementing capitalist realism; the negative ideological belief that there is no alternative to the current political economy.

KW - managers

KW - neoliberalism

KW - overwork

KW - political economy

KW - targets

UR - http://www.scopus.com/inward/record.url?scp=85108263239&partnerID=8YFLogxK

U2 - 10.1177/03098168211022208

DO - 10.1177/03098168211022208

M3 - Article

AN - SCOPUS:85108263239

SN - 0309-8168

VL - 46

SP - 59

EP - 76

JO - Capital and Class

JF - Capital and Class

IS - 1

ER -