Technology, evidence and professional practice: reflections on the Integrated Children's System

Ian Shaw, Jasmine Clayden

Research output: Contribution to journalArticlepeer-review


Through the results from part of a formative evaluation in England and Wales of the Integrated Children's System, the authors aim to illustrate the diverse ways in which policy, technology and practice interests challenge conventional assumptions regarding the construction and use of evidence in children's services. We identify four connected consequences of the ICS for practice. The ICS actively shapes practice, brings issues into focus, renders social work visible and distances the services user. We interpret the findings in terms of the persistence and diversification of professional discretion and the interplay of standardisation and case-based practice. We challenge some accepted academic understandings of the relationship between technology and professional practice.
Original languageEnglish
Pages (from-to)15-27
Number of pages13
JournalJournal of Children's Services
Issue number4
Publication statusPublished - 1 Dec 2009

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