Telemedical consultation in primary care: A case study in CSCW design

A F Monk, L Watts

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Telecommunications technologies are beginning to find their way into medical practice, to allow consultation between primary care practitioners, with their patients, and hospital-based medical experts. The purpose of these field studies was to determine how these communications facilities affected consultation. The results were analysed by describing the different activities carried out and then identifying effects of the communications technologies with particular activities. The implications of this analysis for the design of appropriate technologies are expressed as a checklist of issues that can be used to match the available technology with particular situations of use. The analysis is presented as a case study in CSCW design.

Original languageEnglish
Title of host publicationHUMAN-COMPUTER INTERACTION - INTERACT '99
EditorsMA Sasse, C Johnson
Place of PublicationAMSTERDAM
PublisherIOS Press
Pages367-374
Number of pages4
ISBN (Print)0-9673355-0-7
Publication statusPublished - 1999
EventInternational Conference on Human-Computer Interaction (INTERACT 99) - EDINBURGH
Duration: 30 Aug 19993 Sept 1999

Conference

ConferenceInternational Conference on Human-Computer Interaction (INTERACT 99)
CityEDINBURGH
Period30/08/993/09/99

Keywords

  • health care systems
  • video
  • telemedicine
  • teleconsultation
  • work analysis
  • Comms Usage Diagram (CUD)
  • TECHNOLOGY
  • REQUIREMENTS
  • SYSTEMS

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