By the same authors

From the same journal

From the same journal

The limits of corporate social responsibility: techniques of neutralization, stakeholder management and political CSR

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The limits of corporate social responsibility : techniques of neutralization, stakeholder management and political CSR. / Fooks, Gary; Gilmore, Anna; Collin, Jeff; Holden, Chris; Lee, Kelley.

In: Journal of Business Ethics, Vol. 112, No. 2, 2013, p. 283-299.

Research output: Contribution to journalArticlepeer-review

Harvard

Fooks, G, Gilmore, A, Collin, J, Holden, C & Lee, K 2013, 'The limits of corporate social responsibility: techniques of neutralization, stakeholder management and political CSR', Journal of Business Ethics, vol. 112, no. 2, pp. 283-299. https://doi.org/10.1007/s10551-012-1250-5

APA

Fooks, G., Gilmore, A., Collin, J., Holden, C., & Lee, K. (2013). The limits of corporate social responsibility: techniques of neutralization, stakeholder management and political CSR. Journal of Business Ethics, 112(2), 283-299. https://doi.org/10.1007/s10551-012-1250-5

Vancouver

Fooks G, Gilmore A, Collin J, Holden C, Lee K. The limits of corporate social responsibility: techniques of neutralization, stakeholder management and political CSR. Journal of Business Ethics. 2013;112(2):283-299. https://doi.org/10.1007/s10551-012-1250-5

Author

Fooks, Gary ; Gilmore, Anna ; Collin, Jeff ; Holden, Chris ; Lee, Kelley. / The limits of corporate social responsibility : techniques of neutralization, stakeholder management and political CSR. In: Journal of Business Ethics. 2013 ; Vol. 112, No. 2. pp. 283-299.

Bibtex - Download

@article{d3da84a6520e49cc8a718c933ac2bbfc,
title = "The limits of corporate social responsibility: techniques of neutralization, stakeholder management and political CSR",
abstract = "Since scholarly interest in corporate social responsibility (CSR) has primarily focused on the synergies between social and economic performance, our understanding of how (and the conditions under which) companies use CSR to produce policy outcomes that work against public welfare has remained comparatively underdeveloped. In particular, little is known about how corporate decision-makers privately reconcile the conflicts between public and private interests, even though this is likely to be relevant to understanding the limitations of CSR as a means of aligning business activity with the broader public interest. This study addresses this issue using internal tobacco industry documents to explore British-American Tobacco{\textquoteright}s (BAT) thinking on CSR and its effects on the company{\textquoteright}s CSR Programme. The article presents a three-stage model of CSR development, based on Sykes and Matza{\textquoteright}s theory of techniques of neutralization, which links together: how BAT managers made sense of the company{\textquoteright}s declining political authority in the mid-1990s; how they subsequently justified the use of CSR as a tool of stakeholder management aimed at diffusing the political impact of public health advocates by breaking up political constituencies working towards evidence-based tobacco regulation; and how CSR works ideologically to shape stakeholders{\textquoteright} perceptions of the relative merits of competing approaches to tobacco control. Our analysis has three implications for research and practice. First, it underlines the importance of approaching corporate managers{\textquoteright} public comments on CSR critically and situating them in their economic, political and historical contexts. Second, it illustrates the importance of focusing on the political aims and effects of CSR. Third, by showing how CSR practices are used to stymie evidence-based government regulation, the article underlines the importance of highlighting and developing matrices to assess the negative social impacts of CSR.",
keywords = "corporate social responsibility, tobacco industry",
author = "Gary Fooks and Anna Gilmore and Jeff Collin and Chris Holden and Kelley Lee",
year = "2013",
doi = "10.1007/s10551-012-1250-5",
language = "English",
volume = "112",
pages = "283--299",
journal = "Journal of Business Ethics",
issn = "0167-4544",
publisher = "Springer Netherlands",
number = "2",

}

RIS (suitable for import to EndNote) - Download

TY - JOUR

T1 - The limits of corporate social responsibility

T2 - techniques of neutralization, stakeholder management and political CSR

AU - Fooks, Gary

AU - Gilmore, Anna

AU - Collin, Jeff

AU - Holden, Chris

AU - Lee, Kelley

PY - 2013

Y1 - 2013

N2 - Since scholarly interest in corporate social responsibility (CSR) has primarily focused on the synergies between social and economic performance, our understanding of how (and the conditions under which) companies use CSR to produce policy outcomes that work against public welfare has remained comparatively underdeveloped. In particular, little is known about how corporate decision-makers privately reconcile the conflicts between public and private interests, even though this is likely to be relevant to understanding the limitations of CSR as a means of aligning business activity with the broader public interest. This study addresses this issue using internal tobacco industry documents to explore British-American Tobacco’s (BAT) thinking on CSR and its effects on the company’s CSR Programme. The article presents a three-stage model of CSR development, based on Sykes and Matza’s theory of techniques of neutralization, which links together: how BAT managers made sense of the company’s declining political authority in the mid-1990s; how they subsequently justified the use of CSR as a tool of stakeholder management aimed at diffusing the political impact of public health advocates by breaking up political constituencies working towards evidence-based tobacco regulation; and how CSR works ideologically to shape stakeholders’ perceptions of the relative merits of competing approaches to tobacco control. Our analysis has three implications for research and practice. First, it underlines the importance of approaching corporate managers’ public comments on CSR critically and situating them in their economic, political and historical contexts. Second, it illustrates the importance of focusing on the political aims and effects of CSR. Third, by showing how CSR practices are used to stymie evidence-based government regulation, the article underlines the importance of highlighting and developing matrices to assess the negative social impacts of CSR.

AB - Since scholarly interest in corporate social responsibility (CSR) has primarily focused on the synergies between social and economic performance, our understanding of how (and the conditions under which) companies use CSR to produce policy outcomes that work against public welfare has remained comparatively underdeveloped. In particular, little is known about how corporate decision-makers privately reconcile the conflicts between public and private interests, even though this is likely to be relevant to understanding the limitations of CSR as a means of aligning business activity with the broader public interest. This study addresses this issue using internal tobacco industry documents to explore British-American Tobacco’s (BAT) thinking on CSR and its effects on the company’s CSR Programme. The article presents a three-stage model of CSR development, based on Sykes and Matza’s theory of techniques of neutralization, which links together: how BAT managers made sense of the company’s declining political authority in the mid-1990s; how they subsequently justified the use of CSR as a tool of stakeholder management aimed at diffusing the political impact of public health advocates by breaking up political constituencies working towards evidence-based tobacco regulation; and how CSR works ideologically to shape stakeholders’ perceptions of the relative merits of competing approaches to tobacco control. Our analysis has three implications for research and practice. First, it underlines the importance of approaching corporate managers’ public comments on CSR critically and situating them in their economic, political and historical contexts. Second, it illustrates the importance of focusing on the political aims and effects of CSR. Third, by showing how CSR practices are used to stymie evidence-based government regulation, the article underlines the importance of highlighting and developing matrices to assess the negative social impacts of CSR.

KW - corporate social responsibility

KW - tobacco industry

U2 - 10.1007/s10551-012-1250-5

DO - 10.1007/s10551-012-1250-5

M3 - Article

VL - 112

SP - 283

EP - 299

JO - Journal of Business Ethics

JF - Journal of Business Ethics

SN - 0167-4544

IS - 2

ER -