Social entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal challenges while remaining economically viable. However, how social entrepreneurs in developing countries have used digital technologies to address communal challenges during the Covid-19 crisis is largely undocumented. Thus, this research examines social entrepreneurs' adoption of digital technologies, the multi-level organisational conditions, and associated innovative outcomes of engaging digital technologies. Based on the theoretical framework of organisational resilience, this research employs a qualitative methodology (38 semi-structured interviews with Nigerian SE firms) to investigate social entrepreneurs' engagement with digital technologies. Our findings reveal 19 pathways through which digital technologies enabled organisational resilience outcomes by Nigerian SE firms during the Covid-19 pandemic. This allows us to show, via a 3x3 matrix, how social entrepreneurs deploy digital technologies to build proximate, dynamic, and continuous resilience in a weak institutional context. Our findings enable us to advance the SE - digital technologies - resilience scholarship in a developing economy.
|Title of host publication
|2023 Academy of Management Annual Conference (AOM)
|Published - 2023