The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery

Susana Scott; Bienvenu Salim Camara; Michael Hill; Eugène Kaman Lama; Lansana Barry; Aurore Ogouyemi-Hounto; William Houndjo; Gauthier Tougri; Nombre Yacouba; Dorothy Achu; Marcellin Ateba; Mahamat Saleh Issakha Diar; Keziah L Malm; Kofi Adomako; Paolo Djata; Wica Da Silva; Idrissa Cissé; Vincent Sanogo; Hadiza Jackou; Nnenna Ogbulafor; Bala M Adu; Jamilu Nikau; Seynabou Gaye; Alioune Badara Gueye; Balla Kandeh; Olimatou Kolley; Tinah Atcha-Oubou; Tchassama Tchadjobo; Kovana Marcel Loua; Andre-Marie Tchouatieu; Ibrahima Mbaye; Maria-Angeles Lima-Parra; Abena Poku-Awuku; Jean Louis Ndiaye; Corinne Merle; Liz Thomas; Paul Milligan

doi:10.1371/journal.pdig.0000165

The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery

Susana Scott, Bienvenu Salim Camara, Michael Hill, Eugène Kaman Lama, Lansana Barry, Aurore Ogouyemi-Hounto, William Houndjo, Gauthier Tougri, Nombre Yacouba, Dorothy Achu, Marcellin Ateba, Mahamat Saleh Issakha Diar, Keziah L Malm, Kofi Adomako, Paolo Djata, Wica Da Silva, Idrissa Cissé, Vincent Sanogo, Hadiza Jackou, Nnenna OgbulaforBala M Adu, Jamilu Nikau, Seynabou Gaye, Alioune Badara Gueye, Balla Kandeh, Olimatou Kolley, Tinah Atcha-Oubou, Tchassama Tchadjobo, Kovana Marcel Loua, Andre-Marie Tchouatieu, Ibrahima Mbaye, Maria-Angeles Lima-Parra, Abena Poku-Awuku, Jean Louis Ndiaye, Corinne Merle, Liz Thomas, Paul Milligan

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Abstract

Mobile phones are increasingly used in community health programmes, but the use of video job-aids that can be displayed on smart phones has not been widely exploited. We investigated the use of video job-aids to support the delivery of seasonal malaria chemoprevention (SMC) in countries in West and Central Africa. The study was prompted by the need for training tools that could be used in a socially distanced manner during the COVID-19 pandemic. Animated videos were developed in English, French, Portuguese, Fula and Hausa, illustrating key steps for administering SMC safely, including wearing masks, washing hands, and social distancing. Through a consultative process with the national malaria programmes of countries using SMC, successive versions of the script and videos were reviewed to ensure accurate and relevant content. Online workshops were held with programme managers to plan how to use the videos in SMC staff training and supervision, and the use of the videos was evaluated in Guinea through focus groups and in-depth interviews with drug distributors and other staff involved in SMC delivery and through direct observations of SMC administration. Programme managers found the videos useful as they reinforce messages, can be viewed at any time and repeatedly, and when used during training sessions, provide a focus of discussion and support for trainers and help retain messages. Managers requested that local specificities of SMC delivery in their setting be included in tailored versions of the video for their country, and videos were required to be narrated in a variety of local languages. In Guinea, SMC drug distributors found the video covered the all the essential steps and found the video easy to understand. However, not all key messages were followed as some of the safety measures, social distancing and wearing masks, were perceived by some as creating mistrust amongst communities. Video job-aids can potentially provide an efficient means of reaching large numbers of drug distributors with guidance for safe and effective distribution of SMC. Not all distributors use android phones, but SMC programmes are increasingly providing drug distributors with android devices to track delivery, and personal ownership of smartphones in sub-Saharan Africa is growing. The use of video job-aids for community health workers to improve the quality delivery of SMC, or of other primary health care interventions, should be more widely evaluated.

Original language	English
Article number	e0000165
Number of pages	14
Journal	PLOS Digital Health
Volume	1
Issue number	12
DOIs	https://doi.org/10.1371/journal.pdig.0000165
Publication status	Published - 22 Dec 2022

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10.1371/journal.pdig.0000165Licence: CC BY

The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery
© 2022 Scott et al.
Final published version, 648 KBLicence: CC BY

Cite this

Scott, S., Camara, B. S., Hill, M., Lama, E. K., Barry, L., Ogouyemi-Hounto, A., Houndjo, W., Tougri, G., Yacouba, N., Achu, D., Ateba, M., Diar, M. S. I., Malm, K. L., Adomako, K., Djata, P., Da Silva, W., Cissé, I., Sanogo, V., Jackou, H., ... Milligan, P. (2022). The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery. PLOS Digital Health, 1(12), Article e0000165. https://doi.org/10.1371/journal.pdig.0000165

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abstract = "Mobile phones are increasingly used in community health programmes, but the use of video job-aids that can be displayed on smart phones has not been widely exploited. We investigated the use of video job-aids to support the delivery of seasonal malaria chemoprevention (SMC) in countries in West and Central Africa. The study was prompted by the need for training tools that could be used in a socially distanced manner during the COVID-19 pandemic. Animated videos were developed in English, French, Portuguese, Fula and Hausa, illustrating key steps for administering SMC safely, including wearing masks, washing hands, and social distancing. Through a consultative process with the national malaria programmes of countries using SMC, successive versions of the script and videos were reviewed to ensure accurate and relevant content. Online workshops were held with programme managers to plan how to use the videos in SMC staff training and supervision, and the use of the videos was evaluated in Guinea through focus groups and in-depth interviews with drug distributors and other staff involved in SMC delivery and through direct observations of SMC administration. Programme managers found the videos useful as they reinforce messages, can be viewed at any time and repeatedly, and when used during training sessions, provide a focus of discussion and support for trainers and help retain messages. Managers requested that local specificities of SMC delivery in their setting be included in tailored versions of the video for their country, and videos were required to be narrated in a variety of local languages. In Guinea, SMC drug distributors found the video covered the all the essential steps and found the video easy to understand. However, not all key messages were followed as some of the safety measures, social distancing and wearing masks, were perceived by some as creating mistrust amongst communities. Video job-aids can potentially provide an efficient means of reaching large numbers of drug distributors with guidance for safe and effective distribution of SMC. Not all distributors use android phones, but SMC programmes are increasingly providing drug distributors with android devices to track delivery, and personal ownership of smartphones in sub-Saharan Africa is growing. The use of video job-aids for community health workers to improve the quality delivery of SMC, or of other primary health care interventions, should be more widely evaluated.",

author = "Susana Scott and Camara, {Bienvenu Salim} and Michael Hill and Lama, {Eug{\`e}ne Kaman} and Lansana Barry and Aurore Ogouyemi-Hounto and William Houndjo and Gauthier Tougri and Nombre Yacouba and Dorothy Achu and Marcellin Ateba and Diar, {Mahamat Saleh Issakha} and Malm, {Keziah L} and Kofi Adomako and Paolo Djata and {Da Silva}, Wica and Idrissa Ciss{\'e} and Vincent Sanogo and Hadiza Jackou and Nnenna Ogbulafor and Adu, {Bala M} and Jamilu Nikau and Seynabou Gaye and Gueye, {Alioune Badara} and Balla Kandeh and Olimatou Kolley and Tinah Atcha-Oubou and Tchassama Tchadjobo and Loua, {Kovana Marcel} and Andre-Marie Tchouatieu and Ibrahima Mbaye and Maria-Angeles Lima-Parra and Abena Poku-Awuku and Ndiaye, {Jean Louis} and Corinne Merle and Liz Thomas and Paul Milligan",

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Scott, S, Camara, BS, Hill, M, Lama, EK, Barry, L, Ogouyemi-Hounto, A, Houndjo, W, Tougri, G, Yacouba, N, Achu, D, Ateba, M, Diar, MSI, Malm, KL, Adomako, K, Djata, P, Da Silva, W, Cissé, I, Sanogo, V, Jackou, H, Ogbulafor, N, Adu, BM, Nikau, J, Gaye, S, Gueye, AB, Kandeh, B, Kolley, O, Atcha-Oubou, T, Tchadjobo, T, Loua, KM, Tchouatieu, A-M, Mbaye, I, Lima-Parra, M-A, Poku-Awuku, A, Ndiaye, JL, Merle, C, Thomas, L & Milligan, P 2022, 'The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery', PLOS Digital Health, vol. 1, no. 12, e0000165. https://doi.org/10.1371/journal.pdig.0000165

TY - JOUR

T1 - The use of video job-aids to improve the quality of seasonal malaria chemoprevention delivery

AU - Scott, Susana

AU - Camara, Bienvenu Salim

AU - Hill, Michael

AU - Lama, Eugène Kaman

AU - Barry, Lansana

AU - Ogouyemi-Hounto, Aurore

AU - Houndjo, William

AU - Tougri, Gauthier

AU - Yacouba, Nombre

AU - Achu, Dorothy

AU - Ateba, Marcellin

AU - Diar, Mahamat Saleh Issakha

AU - Malm, Keziah L

AU - Adomako, Kofi

AU - Djata, Paolo

AU - Da Silva, Wica

AU - Cissé, Idrissa

AU - Sanogo, Vincent

AU - Jackou, Hadiza

AU - Ogbulafor, Nnenna

AU - Adu, Bala M

AU - Nikau, Jamilu

AU - Gaye, Seynabou

AU - Gueye, Alioune Badara

AU - Kandeh, Balla

AU - Kolley, Olimatou

AU - Atcha-Oubou, Tinah

AU - Tchadjobo, Tchassama

AU - Loua, Kovana Marcel

AU - Tchouatieu, Andre-Marie

AU - Mbaye, Ibrahima

AU - Lima-Parra, Maria-Angeles

AU - Poku-Awuku, Abena

AU - Ndiaye, Jean Louis

AU - Merle, Corinne

AU - Thomas, Liz

AU - Milligan, Paul

PY - 2022/12/22

Y1 - 2022/12/22

N2 - Mobile phones are increasingly used in community health programmes, but the use of video job-aids that can be displayed on smart phones has not been widely exploited. We investigated the use of video job-aids to support the delivery of seasonal malaria chemoprevention (SMC) in countries in West and Central Africa. The study was prompted by the need for training tools that could be used in a socially distanced manner during the COVID-19 pandemic. Animated videos were developed in English, French, Portuguese, Fula and Hausa, illustrating key steps for administering SMC safely, including wearing masks, washing hands, and social distancing. Through a consultative process with the national malaria programmes of countries using SMC, successive versions of the script and videos were reviewed to ensure accurate and relevant content. Online workshops were held with programme managers to plan how to use the videos in SMC staff training and supervision, and the use of the videos was evaluated in Guinea through focus groups and in-depth interviews with drug distributors and other staff involved in SMC delivery and through direct observations of SMC administration. Programme managers found the videos useful as they reinforce messages, can be viewed at any time and repeatedly, and when used during training sessions, provide a focus of discussion and support for trainers and help retain messages. Managers requested that local specificities of SMC delivery in their setting be included in tailored versions of the video for their country, and videos were required to be narrated in a variety of local languages. In Guinea, SMC drug distributors found the video covered the all the essential steps and found the video easy to understand. However, not all key messages were followed as some of the safety measures, social distancing and wearing masks, were perceived by some as creating mistrust amongst communities. Video job-aids can potentially provide an efficient means of reaching large numbers of drug distributors with guidance for safe and effective distribution of SMC. Not all distributors use android phones, but SMC programmes are increasingly providing drug distributors with android devices to track delivery, and personal ownership of smartphones in sub-Saharan Africa is growing. The use of video job-aids for community health workers to improve the quality delivery of SMC, or of other primary health care interventions, should be more widely evaluated.

AB - Mobile phones are increasingly used in community health programmes, but the use of video job-aids that can be displayed on smart phones has not been widely exploited. We investigated the use of video job-aids to support the delivery of seasonal malaria chemoprevention (SMC) in countries in West and Central Africa. The study was prompted by the need for training tools that could be used in a socially distanced manner during the COVID-19 pandemic. Animated videos were developed in English, French, Portuguese, Fula and Hausa, illustrating key steps for administering SMC safely, including wearing masks, washing hands, and social distancing. Through a consultative process with the national malaria programmes of countries using SMC, successive versions of the script and videos were reviewed to ensure accurate and relevant content. Online workshops were held with programme managers to plan how to use the videos in SMC staff training and supervision, and the use of the videos was evaluated in Guinea through focus groups and in-depth interviews with drug distributors and other staff involved in SMC delivery and through direct observations of SMC administration. Programme managers found the videos useful as they reinforce messages, can be viewed at any time and repeatedly, and when used during training sessions, provide a focus of discussion and support for trainers and help retain messages. Managers requested that local specificities of SMC delivery in their setting be included in tailored versions of the video for their country, and videos were required to be narrated in a variety of local languages. In Guinea, SMC drug distributors found the video covered the all the essential steps and found the video easy to understand. However, not all key messages were followed as some of the safety measures, social distancing and wearing masks, were perceived by some as creating mistrust amongst communities. Video job-aids can potentially provide an efficient means of reaching large numbers of drug distributors with guidance for safe and effective distribution of SMC. Not all distributors use android phones, but SMC programmes are increasingly providing drug distributors with android devices to track delivery, and personal ownership of smartphones in sub-Saharan Africa is growing. The use of video job-aids for community health workers to improve the quality delivery of SMC, or of other primary health care interventions, should be more widely evaluated.

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DO - 10.1371/journal.pdig.0000165

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