Abstract
The primary aim of this work was to shed light on what affects help-seeking and to identify areas of strength and improvement in service provision by exploring a dataset relating to clients of the problem-gambling charity GamCare. Quantitative analysis was undertaken on the main dataset, which consisted of records relating to 27,839 cases from 2015 to 2019. A report covering the findings from this analysis was presented to GamCare. The present report focuses on qualitative findings based on an exploration of assessment data covering 713 clients. They were 596 problem gamblers and 117 affected others who sought support from GamCare. Findings from the quantitative analysis were fed into the qualitative research during the analysis period.
Original language | English |
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Commissioning body | GamCare |
Publication status | Published - 30 Nov 2020 |