Tracing the Growth of IMDb Reviewers in terms of Rating, Readability and Usefulness

TY - GEN

T1 - Tracing the Growth of IMDb Reviewers in terms of Rating, Readability and Usefulness

AU - Banerjee, Snehasish

AU - Chua, Alton Y.K.

N1 - © IEEE, 2018. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details

PY - 2018/6/25

Y1 - 2018/6/25

N2 - This paper seeks to investigate how reviewers in the IMDb online community grow from novices to experts in terms of rating, readability and usefulness. Reviewers’ growth is conceptualized along two dimensions. One dimension includes three stages of the reviewer lifecycle, namely, novice, intermediate, and expert. The other dimension captures the rate of maturity. Data analysis involved both quantitative and qualitative approaches. Results indicated that reviewers in the novice stage contributed significantly higher ratings than in either the intermediate stage or the expert stage. As reviewers made the transition from novices to experts, the use of language became increasingly sophisticated, thereby taking a toll on readability. Moreover, in the novice and the intermediate stages of the reviewer lifecycle, entries submitted by slow-maturing reviewers were voted as being more useful than those contributed by fast-maturing individuals. The findings bear implications for both theory and practice.

AB - This paper seeks to investigate how reviewers in the IMDb online community grow from novices to experts in terms of rating, readability and usefulness. Reviewers’ growth is conceptualized along two dimensions. One dimension includes three stages of the reviewer lifecycle, namely, novice, intermediate, and expert. The other dimension captures the rate of maturity. Data analysis involved both quantitative and qualitative approaches. Results indicated that reviewers in the novice stage contributed significantly higher ratings than in either the intermediate stage or the expert stage. As reviewers made the transition from novices to experts, the use of language became increasingly sophisticated, thereby taking a toll on readability. Moreover, in the novice and the intermediate stages of the reviewer lifecycle, entries submitted by slow-maturing reviewers were voted as being more useful than those contributed by fast-maturing individuals. The findings bear implications for both theory and practice.

KW - IMDb

KW - online review

KW - rating

KW - reviewer

KW - usefulness

UR - https://ieeexplore.ieee.org/abstract/document/8392809/

U2 - 10.1109/INFOMAN.2018.8392809

DO - 10.1109/INFOMAN.2018.8392809

M3 - Conference contribution

SP - 57

EP - 61

BT - 2018 4th International Conference on Information Management (ICIM)

PB - IEEE

T2 - International Conference on Information Management

Y2 - 25 May 2018 through 27 May 2018

ER -