By the same authors

Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Standard

Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection. / Roussou, Maria; Perry, Sara Elizabeth; Katifori, Akrivi; Vassos, Stavros; Tzouganatou, Angeliki; McKinney, Sierra.

Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. Glasgow : ACM Digital Library, 2019. 627.

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Harvard

Roussou, M, Perry, SE, Katifori, A, Vassos, S, Tzouganatou, A & McKinney, S 2019, Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection. in Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems., 627, ACM Digital Library, Glasgow. https://doi.org/10.1145/3290605.3300857

APA

Roussou, M., Perry, S. E., Katifori, A., Vassos, S., Tzouganatou, A., & McKinney, S. (2019). Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems [627] Glasgow: ACM Digital Library. https://doi.org/10.1145/3290605.3300857

Vancouver

Roussou M, Perry SE, Katifori A, Vassos S, Tzouganatou A, McKinney S. Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection. In Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. Glasgow: ACM Digital Library. 2019. 627 https://doi.org/10.1145/3290605.3300857

Author

Roussou, Maria ; Perry, Sara Elizabeth ; Katifori, Akrivi ; Vassos, Stavros ; Tzouganatou, Angeliki ; McKinney, Sierra. / Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems. Glasgow : ACM Digital Library, 2019.

Bibtex - Download

@inbook{f516cdf60a1d4f129c322e16e671399d,
title = "Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection",
abstract = "Can a chatbot enable us to change our conceptions, to be critically reflective? To what extent can interaction with a technologically “minimal” medium such as a chatbot evoke emotional engagement in ways that can challenge us to act on the world? In this paper, we discuss the design of a provocative bot, a “bot of conviction”, aimed at triggering conversations on complex topics (e.g. death, wealth distribution, gender equality, privacy) and, ultimately, soliciting specific actions from the user it converses with. We instantiate our design with a use case in the cultural sector, specifically a Neolithic archaeological site that acts as a stage of conversation on such hard themes. Our larger contributions include an interaction framework for bots of conviction, insights gained from an iterative process of participatory design and evaluation, and a vision for bot interaction mechanisms that can apply to the HCI community more widely.",
keywords = "chatbot, heritage, emotion, provocation, computer human interaction, archaeology",
author = "Maria Roussou and Perry, {Sara Elizabeth} and Akrivi Katifori and Stavros Vassos and Angeliki Tzouganatou and Sierra McKinney",
year = "2019",
doi = "10.1145/3290605.3300857",
language = "English",
booktitle = "Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems",
publisher = "ACM Digital Library",

}

RIS (suitable for import to EndNote) - Download

TY - CHAP

T1 - Transformation through Provocation? Designing a “Bot of Conviction” to Challenge Conceptions and Evoke Critical Reflection

AU - Roussou, Maria

AU - Perry, Sara Elizabeth

AU - Katifori, Akrivi

AU - Vassos, Stavros

AU - Tzouganatou, Angeliki

AU - McKinney, Sierra

PY - 2019

Y1 - 2019

N2 - Can a chatbot enable us to change our conceptions, to be critically reflective? To what extent can interaction with a technologically “minimal” medium such as a chatbot evoke emotional engagement in ways that can challenge us to act on the world? In this paper, we discuss the design of a provocative bot, a “bot of conviction”, aimed at triggering conversations on complex topics (e.g. death, wealth distribution, gender equality, privacy) and, ultimately, soliciting specific actions from the user it converses with. We instantiate our design with a use case in the cultural sector, specifically a Neolithic archaeological site that acts as a stage of conversation on such hard themes. Our larger contributions include an interaction framework for bots of conviction, insights gained from an iterative process of participatory design and evaluation, and a vision for bot interaction mechanisms that can apply to the HCI community more widely.

AB - Can a chatbot enable us to change our conceptions, to be critically reflective? To what extent can interaction with a technologically “minimal” medium such as a chatbot evoke emotional engagement in ways that can challenge us to act on the world? In this paper, we discuss the design of a provocative bot, a “bot of conviction”, aimed at triggering conversations on complex topics (e.g. death, wealth distribution, gender equality, privacy) and, ultimately, soliciting specific actions from the user it converses with. We instantiate our design with a use case in the cultural sector, specifically a Neolithic archaeological site that acts as a stage of conversation on such hard themes. Our larger contributions include an interaction framework for bots of conviction, insights gained from an iterative process of participatory design and evaluation, and a vision for bot interaction mechanisms that can apply to the HCI community more widely.

KW - chatbot

KW - heritage

KW - emotion

KW - provocation

KW - computer human interaction

KW - archaeology

U2 - 10.1145/3290605.3300857

DO - 10.1145/3290605.3300857

M3 - Chapter (peer-reviewed)

BT - Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems

PB - ACM Digital Library

CY - Glasgow

ER -