Virtual Hubs: Understanding Relational Aspects and Remediating Incubation

Jandy Edipson Luik; Jenna Pei-Suin Ng; Jonathan David Hook

doi:10.1145/3290605.3300471

Virtual Hubs: Understanding Relational Aspects and Remediating Incubation

Jandy Edipson Luik, Jenna Pei-Suin Ng, Jonathan David Hook

Theatre, Film, TV and Interactive Media

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

We have recently seen the emergence of new platforms that aim to provide remotely located entrepreneurs and startup companies with support analogous to that found within traditional incubation or acceleration spaces. This paper offers an understanding of these `virtual hubs', and the inherently socio-technical interactions that occur between their members. Our study analyzes a sample of existing virtual hubs in two stages. First, we contribute broader insight into the current landscape of virtual hubs by documenting and categorizing 25 hubs regarding their form, support offered and a selection of further qualities. Second, we contribute detailed insight into the operation and experience of such hubs, from an analysis of 10 semi-structured interviews with organizers and participants of virtual hubs. We conclude by analyzing our findings in terms of relational aspects of non-virtual hubs from the literature and remediation theory, and propose opportunities for advancing the design of such platforms.

Original language	English
Title of host publication	Proceedings of the ACM CHI 2019 Conference on Human Factors in Computing Systems
Publisher	ACM
ISBN (Electronic)	978-1-4503-5970-2
DOIs	https://doi.org/10.1145/3290605.3300471
Publication status	Published - 4 May 2019
Event	ACM CHI Conference on Human Factors in Computing Systems 2019 - Scottish Event Campus, Glasgow, United Kingdom Duration: 4 May 2019 → 9 May 2019

Conference

Conference	ACM CHI Conference on Human Factors in Computing Systems 2019
Country/Territory	United Kingdom
City	Glasgow
Period	4/05/19 → 9/05/19

Bibliographical note

© 2019 Copyright held by the owner/author(s. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details.

Access to Document

10.1145/3290605.3300471Licence: Other

Virtual Hubs Understanding Relational Aspects and Remediating Incubation
© 2019 Copyright held by the owner/author(s. This is an author-produced version of the published paper. Uploaded in accordance with the publisher’s self-archiving policy. Further copying may not be permitted; contact the publisher for details.
Accepted author manuscript, 524 KB

The Digital Creativity Hub
Cowling, P. I. (Principal investigator), Austin, J. (Co-investigator), Cairns, P. A. (Co-investigator), Holliman, N. S. (Co-investigator), Hook, J. D. (Co-investigator), Marsden, E. (Co-investigator), Murphy, D. T. (Co-investigator), Petrie, H. (Co-investigator), Reed, D. J. (Co-investigator), Richards, J. D. (Co-investigator), Ursu, M. (Co-investigator), Wade, A. (Co-investigator), Baier, H. (Researcher), Beale, G. (Researcher), Block, F. O. (Researcher), Deterding, C. S. (Researcher), Devlin, S. (Researcher), Drachen, A. (Researcher), Kasprowicz, R. E. (Researcher), Smith, D. P. (Researcher) & Williams, D. A. H. (Researcher)
EPSRC
1/10/15 → 30/09/22
Project: Research project (funded) › Research

Cite this

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title = "Virtual Hubs: Understanding Relational Aspects and Remediating Incubation",

abstract = "We have recently seen the emergence of new platforms that aim to provide remotely located entrepreneurs and startup companies with support analogous to that found within traditional incubation or acceleration spaces. This paper offers an understanding of these `virtual hubs', and the inherently socio-technical interactions that occur between their members. Our study analyzes a sample of existing virtual hubs in two stages. First, we contribute broader insight into the current landscape of virtual hubs by documenting and categorizing 25 hubs regarding their form, support offered and a selection of further qualities. Second, we contribute detailed insight into the operation and experience of such hubs, from an analysis of 10 semi-structured interviews with organizers and participants of virtual hubs. We conclude by analyzing our findings in terms of relational aspects of non-virtual hubs from the literature and remediation theory, and propose opportunities for advancing the design of such platforms.",

author = "Luik, {Jandy Edipson} and Ng, {Jenna Pei-Suin} and Hook, {Jonathan David}",

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Virtual Hubs: Understanding Relational Aspects and Remediating Incubation

Abstract

Conference

Bibliographical note

Access to Document

Projects

The Digital Creativity Hub

Cite this